The eBay Community

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...

Complaint regarding customer service rep

Hi I recently had an experience with a customer service rep who was incredibly rude, unhelpful, and rather abusive . He wouldn't provide name or Conversation ID # . Is there some way to complain about this person and perhaps also get help from a reas...

Fees for my international customers is outrageous

I am very discouraged about what has happened regarding selling to international customers. This morning when I made the trek to the post office to send 3 domestic and 1 international package. With the recent postal increase to ground advantage, prio...

Does eBay's International Shipping still using MailAmericas for packages sent to latin america?

Hi everybody. Since eBay started using this nefarious company services, I've made two purchases, and neither have arrived. Until recently, I used to buy on a regular basis on the site, but now I don't wanna purchase anything else if those hijackers a...

Shipping issues with address

Shipped out an item on July 13 and still not to buyer. Package is in Chicago facility and i called them today and they are saying problem with address and i should do an intercept and talk to buyer to get correct address. Shouldn't the eBay address b...