How do I get refunded for signature confirmation of packages not getting signed for?

[chasearooauctions]

Many times, especially with expensive items I spend the extra $2-3 per package (along with insurance) to get signature confirmation. Of the 12 I've done in the last 30 days UPS failed to get 5 signatures. One resulted in a buyer claiming they didn't receive the item.  Who refunds that money spent on work (signature confirmation) that doesn't get performed?

[rfmtm]

If you used UPS through ebay, this is yet another reason not to, as it put ebay in the middle.  If you used your own UPS account file a dispute on the UPS website.  If you used ebay, good luck hammering on them to help you.

[santamonicajeweler]

UPS isn't responsible when reciver wouldn't sign. All reciver needs to say is; ' Just leave it behind the door, I have a fever today' . That's it! Driver will ask for a name or not and package is dropped by the porch 

So for more expensive merchandise, you're better off to insure the package. I insure all my packages. It pays off in the long run. If package is insured, item wouldn't be delivered unless a physical signature is obtained 

I had a insured Fedex package delivered few days ago, driver wouldn't leave unless it was signed for!