Simply-the-best-for-you Volunteer Community Mentor
I started another thread, not seeing this. But my issue is that 12/24 is NOT an option on Ebay's label printing today. However 12/24 IS NOT A HOLIDAY. It is a normal work day!!!! Therefore there s/b an option for printing a label for 12/24.
I realize some PO's close early, however many do not. If it's not a postal holiday (which it's not) I s/b able to print a label. It's that simple! My PO is open, my carrier is working & there absolutely ARE pickups being done on 12/24, as I have already confirmed w/my carrier that he is doing normal pickups & I can schedule it on USPS. Why would Ebay decide to make that a holiday, even though the USPS did not?
@wastingtime101 wrote:
@br9333 wrote:
I'm printing labels now and I see that December 24th is not currently an option for USPS labels on Ebay, but it should be. It has December 23, December 27, and December 28 as the options. I anticipate sending out packages on the 24th but as of now that date is not available for USPS shipping labels. I hope that will be changed.
And another post about this:
Here's the issue with this velvet@ebay and tyler@ebay - if sellers want to ship tomorrow 12/24 and choose the 12/27 date, the holiday surcharge isn't applied even though it's still in effect 12/24.
Sellers purchasing labels today can choose the 12/23 date and ship on 12/24, but sellers purchasing labels tomorrow will only be able to select the 12/27 date. If they ship tomorrow with 12/27 labels then their packages will probably get picked up by the APV system for the holiday surcharge which is going to result in tons of micro charges and confusion through MP when sellers (inevitably) don't realize why they're being charged.
Hey @wastingtime101! I can understand your concern with the inability to select the 24th. It was announced here that we'll be protecting sellers that run into shipping issues with the 24th being treated as a holiday by some carriers, and not others.
For sellers that have a handle by date of 12/24/2021 they can wait to ship until the 27th. That means they're protected on eBay, and they don't need to worry about the holiday surcharge concern.
I know this isn't ideal, but I hope the suggestion above helps. We've made the shipping team aware of what's going on and we'll follow-up here with anything they provide us with.
Your respect your opinion, I just totally disagree :-). Apparently I'm not alone b/c after I posted, I found out there were threads all over, of people trying to figure out why they couldn't print a label.
12/24 is a business day for the USPS. I was able to order a pickup, my carrier came, it's a business day. Therefore, I should be able to print a label with that business day. I think they created a mess, as many PO's (not a few like someone else stated) are sticklers for the right date on the label. I'm on a lot of boards & read all the time about how picky PO's are about label dates & it's not just rural PO's.
For Ebay to just decide that a day is a Holiday, when it's not, I find quite bizarre & frustrating. But hey, I was in IT for most of my life, so I find the accuracy & the details to be important. I'm glad it helped some people. I found it extremely strange & annoying.
@wastingtime101 wrote:
@simply-the-best-for-you wrote:If you choose today's date & ship tmw, I think the pkg will be late per Ebay & it will affect your metrics.
No, it definitely would not be considered late and affect your metrics. eBay isn't looking at the label date. They're looking exclusively at whether tracking is uploaded within your handling time and whether that package gets a scan within your handling time.
There's no issue at all with buying a 12/23 dated label and shipping on 12/24 unless you have one of those really rare POs that inspects the date on the label and will take the time to do so during the busiest shipping time of the year.
Ok, I truly want to understand this, as maybe my understanding was incorrect & if it was, I apologize! As an IT person, the details are super important to me & I was under the impression the algorithm considered the label date. So when you say that the pkg needs to have an Acceptance scan within my handling time. My question is...within my handling time from when? The sale date & time? Are you saying the label date does not come into play at all (for Ebay, not the post offices)?
I understand that there's no issue mailing pkgs later than the mailing date (except for the many POs that actually care), but I thought it mattered for your handling time metrics, to indicate if you mailed "on time".
I don't disagree with anything you wrote. Ebay frequently doesn't think through (or adequately test) the impacts of their changes, as far as IT goes, so not really a surprise. ITA that the idea behind it was thoughtful, but the implementation sucks. Just arbitrarily deciding that a USPS business day, is not, is a weird way to implement the desired outcome. And then repeating it a week later for New Years, is inexcusable.
Despite the issues, looks like they also did NOT fix it in time for 12/31. I just printed a label that I planned to ship on 12/31 (again, a USPS business day) & once again, I can't print a label for that business day. The only part I disagree with you on is the "short time frame" they did it in. Unless you know something I don't, they had all year to plan for this!
That is interesting that you didn't have pickup avl all week. I would have thought the pickup calendar is the same for everyone in the US who has the service avl. Now whether or not they get carried out, is a completely different story 😉
Either way, everyone will have to deal with this weirdness again on the non-Holiday 12/31, since you can't print a label.
