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High return rate?

Ebay warns me because of a high return rate now i have to pay more in fees until that rate goes down?  Yet they encourage all buyers to buy then have the luxury of unlimited Free returns.  I wish there was a way to make the buyer more responsible.

Message 1 of 7
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6 REPLIES 6

High return rate?

Dude! Love that multi-color leather jacket!

 

I'd buy it but I'd have to return it if it didn't fit. LoL

 

I think everyone selling clothes gets a lot of returns. Do they compare your returns to other clothing returns or to all sellers?

Message 2 of 7
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High return rate?

Because you offer "free shipping" and "free returns" on clothing could be reason why you are getting so many returns.    Customer has nothing to lose by returning item.

Message 3 of 7
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High return rate?


@todayitsforsale wrote:

Ebay warns me because of a high return rate now i have to pay more in fees until that rate goes down?


You are not being penalized for high "Return" rate, but for high "Item Not as Described Return" rate.

 

 

Message 4 of 7
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High return rate?

Suggest you review your  feedback reports to give you a clue (or more) what issues may have caused the return.  Also, in one of your listings for a musical instrument that sold for $400 to  $500 your descriptions states the item was made in China but in the pics it  shows it was made in France. 

"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
Message 5 of 7
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High return rate?

"I wish there was a way to make the buyer more responsible."

 

@todayitsforsale 

 

Boy... as sellers, don't we all? I've had good luck overall, but a bad buyer is always in the back of my mind...

Message 6 of 7
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High return rate?

Just don't offer returns, unless your top rated then do offer returns.

Message 7 of 7
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