Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Where are shipping fees when paid through paypal.

So I didn't sell for a long time. However recently I started selling again and had 3-4 sales where I needed to buy/generate shipping. I bought labels through usps (thought ebay) however now I can find no record that I paid for any of this shipping. I...

Resolved! Shipping cost more than what buyer paid

I usually offer free shipping, but I recently sold a cheap item where the buyer paid shipping. It's a standard envelope and standard shipping. The buyer had to pay $0.55, but when I go to print the shipping label, it shows up as $2.84 (because of tra...

I am the victim of return fraud, what can I do?

Hi all! So I have been buying and selling items on eBay for a long time and over the years I have had a few scams come my way and eBay was awesome enough to see it was an obvious scam and get me out of it no problem. Recently however this has not bee...

FED EX RIGHT BACK TO RIPPING US OFF

look at your shipping labels feds ex is upping every shipment substantially

Resolved! Buyer purchases a broken item and it arrives broken :) SNAD, wants full refund today!

Buyer purchased a broken for part only stereo. My description says 'broken for parts only' and the condition listed was 'For parts or not working' looks like the fedex box is in worse shape than I sent it. It is fully insured. I told the buyer, that ...

How can I track letter sized envelopes? Destroying my "Tracking Uploaded On Time and Validated"

Many sellers, myself included, sell small items that are letter-sized and can be shipped USPS first class letter postage. The postmaster told me it is impossible to put a tracking number on a first class letter. Shipping the item first class package ...

Seller is harassing and threatening me

This is my first time posting here. I looked for a long while but didn't see anyone's situation like mine. Any help would be greatly appreciated! So it stared when I purchased a dress a month or so ago. I wasn't home and was visiting family for a cou...

How to set shipping price for large set of books shipping USPS media mail in multiple boxes

I want to list a 105 pound set of books that I will ship USPS media mail in multiple boxes. The shipping cost will be about $60. The system won't let me calculate shipping for more than 1 box with a 70 pound weight limit and won't let me set a flat r...

Should I decline this return request?

Buyer received item Aug 1 and has had it all this time. Today I receive a return request, saying "Ordered By Mistake"., which they could have said that day or sometime that week at least. I do not offer returns unless I messed up or sent the wrong th...

Auto-label for returns- NO insurance for expensive items??

So with ebay announcing automated labels for returns and a NO OPT OUT policy (for all of their now limited options outside of "no returns"), is there ANY way to require insurance on return labels? It makes no sense - even Amazon (ebay's idol) allows ...

USPS Holiday Rate Increase Info

Greetings All:The USPS has announced a Holiday rate increase to help them cover recent increased costs for Oct. 18th - Dec. 27th. Are Ebay shipping rates going up to reflect the increase? Thanks.

Seller Refused A Refund.

Hi Several days ago I bought a Men’s Under Armour compression shirt size small. Brand new. When the item arrived the shirt is actually a Boys size small because I compared it with my other UA compression shirts and it’s obviously a child’s size. Sell...

Shipping Calculator not working right

My shipping calculator goes on the blink every now and then. Will not let me use 1rst Class with 13 to 15.9 ounces and Media Mail will not work as well. Have contacted eBay on this matter several times with no results. They need to figure this out. F...

Large Item Shipping

Hi I Am Wanting To Ship Larger Items Plant Stands and Chairs U Ship Seems To rather High In Price Any Ideas On The Best Way to Ship Larger Pieces Thanks

Ebay says that the clase is closed in my favor

Ebay says that the ebay case is already closed in my favor and expected a 3-5 day refund, but the case is pending. Ebay said that its pending because its waiting for the supervisor approval because of high value item. What does this mean? Will it cha...