Help

[shakishahl]

Hello ebay community. I have been with you for 7 years now and I have never complained to you, but now I have no other choice, I'm sorry. The point is I was very deceived. I ordered a jacket, it said real fur, but they sent me an ugly jacket with faux fur. when I asked to return the money to me, they said to send them back and gave some suspicious address. I said I can’t send (because it’s difficult for me, I’m disabled) They said they would return only 10 dollars from $ 122.27 and have not returned it yet. how can it be? I said let them return at least half, but they are still silent. I bought for $ 89.99 another $ 5.28 tax and $ 29.00 shipping Help me get my money back. They scammers deceived me, faux fur jacket ...

[bonjourami]

You need to file a not as described case,and send the jacket back to get a refund.The post office will pick up the pkg...

[simba6]

You first need to file an item not as described case in the resolution center. Link at bottom of page.

[kensgiftshop]

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@shakishahl 

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Go to the resolution center below and select, the item doesn't match the description.

The seller will have 3 days to accept the return and pay return shipping or refund without returning.

If they don't, on day 4, return to the case and ask Ebay to step in.