Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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my seller was removed from ebay + i therefor cant contact him to ask him to accept returns for a faulty object. what can i do about this?
SELLER SENT WRONG ITEM NOW EBAY WANTS ME TO PAY $10 TO SHIP IT BACK HOW DOES ONE CONTACT CUSTOMER SERVICE ??????????????????????????????????????????
I bought a iPad leather smart cover last month from a seller and after 10 days, the seller finally shipped it. When it got here, the item did not match the description as it was just the silicone smart cover not the leather one. It didn't match the U...
My package has been out for delivery since yesterday morning. Contacting my local post office for info yielded no result as they need a USPS number to determine the location of the package. Is there a way to find the USPS number from the speedpak num...
Purchased a laptop and it was damaged in shipping. It was shipped USPS Priority Mail. When I file a claim will this get returned to the seller Priority Mail or will it go some other class of mail. It is too heavy needless to say for First Class Mail....
Dear Community, Buyer requested a return, but opted to keep the item. The item is still flagged as "Returned". Is that accurate for eBay? (Then, the buyer gave negative feedback on the sale, after I instantly approved the return and provided a pre-pa...
I apologize if this has been asked 100 times as I know eBay is chaos right now. I have 3 returns to process, 1 of which I do not want to issue a full refund due to the condition it came back in. When I tried to issue the refunds, I kept getting error...
Within minutes of delivery, buyer opened a case to return an item, saying there was something wrong with it. There was nothing wrong with the item when I shipped it! I sent the label via ebay, and the buyer immediately shipped it back. Received it to...
I ordered a computer processor cooler from the seller when they stated it would fit my application. After receiving this Coolmoon CPU Cooler, I attempted to install it and it would not fit whatsoever. After contacting the seller I was badgered by thi...
See agents are time limited. If a response takes awhile to type, you can get a session terminated quite quickly. I guess their system does not show them you are typing. Fix needed.
So says a buyer who recently purchased 2 sets of kitchen towels. Left me a negative for one and a neutral for the other. Buyer has a history of doing this to other sellers when I looked at her feedback left for sellers and the follow up messages left...
Is anyone else experiencing huge delays with packages getting through the processing center in Erlanger, KY. I usually send my international shipments direct to my customers, but thought since everything is so crazy I would try Erlanger! Big mistake ...
i am a seller an item sold when temporary limited my paypal account. but I had to cancel it because due to a problem with the shipping service. but Cancellation in progress. how can i refund to my buyer? if i can't refund how can i cancel that Cancel...
I offered multiple shipping options on one of my items because it's $50 cheaper for a buyer across the country in California to ship via USPS Flat Rate box. But now it shows that as the only option from the buyer's view and is more expensive than usi...
I just want to get the fees charged to me for an item I was forced to return. This even though it was Stated no Refunds. I can’t get a person to talk to me and I’m not paying these fees. Account is on hold. Im about done with the wasting time and try...
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