Shipping

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Trouble getting refund.

Seller received the item back on August 4th, I paid for shipping, and has now messaged me they have tried issuing a refund for several days but keeps getting an error and they say they can't get through to customer support as well. I don't want to pu...

USPS delivery delays

Has anyone else seen a spike in late deliveries in the last two weeks? I'm getting two or three complaints a day and I only sell about 15-20 items a day. I stand to lose a ridiculous amount of time and money when ebay starts refunding the buyers.

Seller charging outrageous shipping

I got my package in mail today. I paid $14,97 for 1 ring and 2 sets of earrings which weigh less that 10 0z. With combine shipping it was $20,00 which I thought was outrageous reg shipping was $12.35 per item.When I opened the ring it wasn't as descr...

I got two wrong item return to me twice in a week

hi today I receive another wrong item from buyer .she says item not as described and leave negative feedback .same week I got another return wrong item .I feel like this is competitor trying to destroy my business .I work so hard for my Ebay business...

Resolved! sellers ripping off buyers and ebay helping them

a seller on here sold me a heat press and got paid for the item and never sent it out to me and eBay is not doing nothing about it, o yeah he sent me a tracking number that is and old one and it didn't even get used for an eBay delivery it was used f...

Buyer claims to not have ordered item

This is my first time posting to the forums so I hope I'm doing this right. Anyways, here's the deal; I had a pair of shoes sell on the 31st that I packaged up and shipped on the 3rd. The shoes arrived to the buyer yesterday. I get a message last nig...

Ebay Fedex Smartpost Scaming Sellers. Never use ebays fedex smartpost services

How can ebay sell smartpost shipping and state 100 insurance but then say it is not valid once they hand it over to the usps service. What a scam. When has insurance on a package only good for part of the trip . ab·so·lute·ly ridiculous ebay. Come on...

Highlight problems and issues in Messages

I've had a few problems of late with Ebay purchases and I find it difficult to identify and track the critical messages related to outstanding problems with returns and refunds. Today as an example I have 158 messages in my mail box. Ok some can be d...

Ebay violates their own refund policy

So I make a sale to a buyer. They request a refund on an item. I say sure not a problem. I send the seller the return postage (USPS return label through ebay). This also has a signature on receipt notice so it just cant be dropped off. The buyer goes...

Scammed by seller. Return address doesn't exist.

Hi, so I ordered a 6-pack of storage bins from a seller. Instead the seller drop-shipped a cheap audio converter to me. I messaged the seller explaining that I DID NOT order the item he sent me. He tried to get me to keep the audio converter and not ...

Resolved! Misunderstanding about shipping amount

Sorry this is so long. I don’t know how to explain my problem without including the message text. I’ll ask my questions before pasting the messages.Q: Is there actually a ‘snail mail shipping’ option where I can send a two pound package from Michigan...

Return on item from Japan

Really don't know what to do on this one. So I thought I'd ask here. Sold eight Peanut snow globes for $227 to Japan... plus shipping. Used a medium flat-rate priority USPS box. Used newspaper around all eight of the globes... and bubble wrap layers ...

Resolved! Buyer request me to Ship in a week

An interested buyer requested that I hold an item at least one week before shipping to them as it's a gift. They paid promptly and now what do I do so as not to "ship late" per ebay 24 shipping policy I have? Thanks for ideas to make this work smooth...

$50 eBay Coupon to buy shipping supplies at "ebayshippingsupplies" is not longer available?

Quaterly I used to receive a $50 coupon from eBay to buy at: "ebayshippingsupplies" but it seems that they discontinued. Anybody knows something about it? or where can I find it.

Resolved! Buyer claims damage

I sold a silhouette portrait machine recently. I thoroughly checked it out before shipping. The buyer is saying the slot the roller goes in is broken. You lift up the roller and insert the material you are printing on. I think he broke it trying to u...