Help with resolution centre
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03-14-2020 09:51 PM
Hi All!
Recently I used the resolution centre to open an Item not as described case for an item I have received that did not fit the image/description of the product, and I got an email, but I am not sure where to go from here?
I was told something about a return label shipping but I am not sure how this works. If i press "Email a return label" will the seller pay for the postage as they needed to? Sorry for my lack of knowledge!
Message 1 of 2
1 REPLY 1
Help with resolution centre
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03-14-2020 09:53 PM
The attatched image of the email didn't send, but the email i got had these options:
-Email a return label
-Mark as dispatched
-Close this return
along with the seller's address
-Email a return label
-Mark as dispatched
-Close this return
along with the seller's address
Message 2 of 2
