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Global shipping delays

one month and half since purchase. When the ebays global shipping has become so unreliable? 

 

I will leave negative to the seller just for using such pardon me but: **bleep**ty service. 

Message 1 of 20
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19 REPLIES 19

Re: Global shipping delays

AGREE-- the Global Shipping Service is rubbish .. long delays (nothing to do with covid either, there were always delays) ,and non itemised receipts for the taxes and import charges. I am regularly having to apologise to my customers suffering downtime because of GSP inefficient service.
The problem is that in simplifying the sellers' end eBay passes on hardship to the buyer.. follow the money and the answer is there.
In the simpler days of USPS US-Europe shipping was 10-14 days on average. Withe GSP call it weeks. I agree that negative feedback should be used as a tool to force eBay to face up to their responsibility.
Message 16 of 20
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Re: Global shipping delays

The GSP program can be more expensive especially for Canadian shipments from the US.  Of course, if the seller only uses GSP for international shipments the buyer is faced with the decision to buy from that seller or move on.  Personally, owing to the state of most postal systems because of the pandemic, I'd probably simply not offer international shipping as a seller or purchase internationally at this time, if possible. 

"It is an intelligent man that is aware of his own ignorance."
Message 17 of 20
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Re: Global shipping delays

After two months of shipping the package to my buyer in Germany, the USPS has told me that they have sent a package back to me. I am waiting to receive it and my buyer will get his full refund, if the USPS will not delivery the package to my buyer in Germany.

Luckily, I have sent a package to Netherlands on June 12, 2020 by USPS and USPS tracking information system has shown that package is delivered. Have a great time from buying and selling on eBay.

Message 18 of 20
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Re: Global shipping delays

Just updating this thread with some more information. I came across this thread while investigating tracking for GSP packages, and found that the LPKEN tracking number is used by WNDirect, which handles some of the GSP packages between Pitney Bowes and the local post office or local courier that handles the final delivery.  An LPKEN number can be tracked here: 

http://parcelsapp.com/en/carriers/wndirect

 

And in this case, bogdan.r's package was delivered about a week after his last post on this thread on 6/16/20.

 

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Message 19 of 20
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Re: Global shipping delays

I’m now thinking this item may have been sent through an early incarnation of eBay Send / eBay International Standard Delivery rather than the Global Shipping Program.

Message 20 of 20
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