10-06-2017 01:37 PM
I had a order for $15 go through via the global shipping program to Canada. I charge no shiping as it is built into the price. My buyer gets charged $14.62 for shipping. I called Ebay, they said that the charge is for the shipping from the shipping center, to Canada. Does anybody know anything? tia
10-06-2017 01:44 PM
@no-lamda wrote:I had a order for $15 go through via the global shipping program to Canada. I charge no shiping as it is built into the price. My buyer gets charged $14.62 for shipping. I called Ebay, they said that the charge is for the shipping from the shipping center, to Canada. Does anybody know anything? tia
The buyer still has to pay for international shipping, thats why they were charged $14.62. You offer free domestic shipping so there was no charge to the buyer, to ship the item from you to the GSP. The buyer was charged correctly. If you had given free international shipping, you would have paid the buyer to take the item off your hands.