Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

SOLD FAKE MAC LIPSTICKS

SELLER NO LONGER ON EBAY- DIDN'T REPLY TO REQUEST TO RETURNEBAY DECIDES IN MY CASE - STATES USE OUR RETURN LABELS OR PRINT YOUR OWN AND UPLOAD TRACKINGGIVES ME 10 DAYS FOR ITEMS TO GET THERE - 10 DAYSIMMEDIATELY MAILED THEM ALL USING THEIR TRACKING N...

UPS Marketplace Shipping

Can anyone give me information on UPS Marketplace shipping? I thought it would be like USPS shipping. What do I need to know?

User avatar by Adventurer
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Cheated?

Hi all. On may 22 I bought for 160 usd what was a "Gorgeous Vintage 18k Solid Gold Herringbone etched pattern bracelet" . As I don't live in the USA , i twas sent to me by a US box and then sent home paying 30 usd. I gave the seller a "positive" as i...

User avatar by Explorer
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  • 3 replies
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Returns, I dont accept returns, buyer lying....

I find it very frustrating when a buyer wants to return an item and they say that the item is not as described and not like in the photos, when the item is EXACTLY AS DESCRIBED AND LIKE IN THE PHOTOS!! They try to make ME look like a liar! The item d...

Buyer says she received item damaged

buyer said she recieved item damaged and took it apart found the damaged part and emailed me to buy th part from the manufacture send it to her and she will install it herself or refund. What do I do she has taken apart the item.

Seller takes longer the said to ship

So i bought something from a seller and their handling time is 2 days today will be 3 days and i messaged him and he said he will ship it first thing today which we yet to do what should i do?

Return

I received an item with missing parts that was not disclosed. I opened a return request and the seller offered a partial refund. If I accept refund do I keep item(I could try to replace missing parts) or do I still send back? Also, if I don't want to...

Weirdness with return and case.

Ok. I recieved a smokstik. I purchased another previous. It works still tip top to this day. Neither coil worked in it and it leaked everywhere. I bought the smok brand coils and it worked great for one day. Then it pooped out. D1- charged it /tried ...

why does Fedex consistantly damages my packages and never had a damage from USPS?

It's strange that USPS who seems to be unprefessional and operate from a run down office have never damaged or lost a package while Fedex who seem so corporate and professional damage an estimated %15 of my shippments. They damaged my last 2 signific...

Buyer Lying and Threatening Negative Feedback

I'm a fairly new seller on eBay and I came across a buyer who is clearly lying through her teeth. At first, I wasn't sure if she was lying but now I'm beginning to suspect she is lying so she can get multiple pieces. I sell Funko POP figures. I shipp...

Resolved! Proof for item "picked up"

I have been selling a few items that require pickup, (no shipping). What is acceptable ebay proof that the buyer received his item?

User avatar by Adventurer
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