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Global Shipping Program fail

I changed a listing to allow international bidding and sold an item destined for Australia. I bought postage for a small flat-rate box and was charged $39+. The label had the Aussie address on it. Was my listing change not recognized? The only USPS options available were all Priority Mail. The buyer was charged $15, which is closer to what I had expected to pay on the U.S. leg of the trip.

 

Anybody have a good guess as to what happened?

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Global Shipping Program fail


@asharrow wrote:

The label had the Aussie address on it.

 

I had expected to pay on the U.S. leg of the trip.

 

Anybody have a good guess as to what happened?


You shipped directly to Australia. There was no US leg, and you didn't use GSP nor ISD.

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Global Shipping Program fail

@asharrow 

 

buyer paid for eBay International Standard delivery

 

Some post that that appears as a shipping choice. I do not ship international, so I do not know how/when/where

 

 

I do not see GSP  on the listing.

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Global Shipping Program fail

You should just be able to ship whatever priority is here in USA You don't have to worry about the price the buyer pays to ship overseas, Global Shipping does that. You just crate a label that ships to Kansas I think where it the Global Shipping Station is.

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Global Shipping Program fail


@asharrow wrote:

The label had the Aussie address on it.

 

I had expected to pay on the U.S. leg of the trip.

 

Anybody have a good guess as to what happened?


You shipped directly to Australia. There was no US leg, and you didn't use GSP nor ISD.

Message 4 of 4
latest reply