03-21-2022 08:54 AM - edited 03-21-2022 08:57 AM
Just sold my first item internationally. I thought that I checked off for the "global shipping program" to be the shipping option but I do not see it. The buyer has paid, money has cleared. Is there anything that I can do so that I can ship it that way? TIA. It says that it is being sent "ebay international standard delivery".
03-21-2022 09:02 AM
Ebay's "global shipping program" and "international standard delivery" are two different things.
It could only have been shipped one way or the other.
03-21-2022 09:06 AM - edited 03-21-2022 09:06 AM
Unfortunately, If it shows international standard you can't add/change to GSP After the sale. It has to be initiated prior to the sale (since it includes calculations for the seller prior to shipping)
Check and make sure you have your listings set up right (even though you have GSP checked off in your preferences, you can't offer any other option for international in the individual listing)...it must say None
03-21-2022 09:16 AM
I hope you're sending it Priority Mail International and they paid for International shipping. The listing doesn't show shipping costs to outside the US.
03-21-2022 09:27 AM
i made a quick screen shot to show you...(it has changed with this new create listing and shipping policies)
assume it was the
it did not offer GSP .....just the 50 bucks international shipping....
03-21-2022 10:46 AM
You are supposed to enroll in Global Shipping Program before you make the purchase. With Global Shipping Program you ship to USA clearing house and EBAY forwards it to customer overseas.
Because you haven't enrolled in GPS you must ship to overseas location yourself. You will get stuck paying EBAY fees on (purchase price + international postage + additional fee for international customer).
03-21-2022 11:55 AM
All of your listings appear to have shipping only to the US except for the creamer and bowl which have ebay international standard set up. With ebay international you ship the package to one of the DHL centers...the address should be on the label when you print it. DHL then forwards it to the buyer. More info on this page..
03-21-2022 12:00 PM
@caldreamer wrote:You are supposed to enroll in Global Shipping Program before you make the purchase. With Global Shipping Program you ship to USA clearing house and EBAY forwards it to customer overseas.
Because you haven't enrolled in GPS you must ship to overseas location yourself. You will get stuck paying EBAY fees on (purchase price + international postage + additional fee for international customer).
The listing states ebay international standard so the seller does not ship directly to the buyer. Also, fvf is not charged on the cost of the international postage. It is always based on the cost of the lowest domestic option. Basically their fees would be the same whether they are shipping with the gsp, international standard or directly to the buyer.