Glitch in the tracking info entry form

[barkerbooks]

I don't sell a lot but it seems like every time I enter USPS tracking info, I get an error message saying the number is not a correct tracking number and if I enter too many like that, I'll be penalized as a seller. But the number is accepted anyway, and when I recheck the listing and click on tracking, I see the delivery status. Is this a glitch in the programing, or am I doing something wrong? I enter the spaces between numbers, if that could be a factor.

[apache.falls]

yes
no

[scribe.adept13]

You don't need to enter the spaces.  But yes, the system is glitchy much of the time. 

At least half the time (and generallly with only two well-known freight carriers we use frequently) the system refuses to allow me to enter that carrier with the error message it is an invalid carrier.  After several tries, I call eBay and the rep enters the same exact information as I've done - and it works on the first attempt.

~M

[barkerbooks]

Thanks for validating what I suspected. Hopefully they wouldn't actually mark you down as a seller when their system is the one screwing up, but I won't count on that. I will leave out the blank spaces.

[duchess-at-speakeasy]

Don't use spaces and make sure there's no leading space before the number or trailing spaces after it. (Use the delete key.)

Personally, I enter tracking numbers in Paypal, which transfers the information to my linked eBay account. No glitches.

~~C~~