Shipping
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Forum Posts

Resolved! seller refused to refund

The buyitnow button was hit in error and less than 60 seconds later, I requested to cancel. eBay said they will wait for seller reply. The next day I get an email that order cant be cancelled because it already shipped. I contacted both eBay and PayP...

User avatar by Adventurer
  • 672 Views
  • 20 replies
  • 1 helpful

Maximum fee for Maxibriefe (shipping within Germany) much too low!

Ebay still allows only a maximum of 3 Euro for a Maxibrief shipping within German borders (letter up to 5cm thick), even for commercial dealers like I am. This leads to a deficit! When you deduct 19% VAT and 12% for Ebay/PayPal commission, only 2.16 ...

Global Shipping Program suggestion

Hey, I make use of the Global Shipping Program (GSP) with every purchase I make since I'm from the Netherlands and using the US site. The idea is really great for both sellers and buyers and connects us in ways we probably never would previously. How...

Seller did not provide return label and said I stole item(((

Story short: bought vintage ''Longines'' watch 122927977619 which turned out not working fake.Requested return, seller never responded, so ebay issued refund.Seller left me feedback:"SELLERS BEWARE,never returned item,eBay let them get away with a st...

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User avatar by Scout
  • 1518 Views
  • 20 replies
  • 0 helpful

How big of a box can I put in the FedEx Express Drop Box, and if bigger do I just leave it there?

I remember there being a crazily overloaded drop off bin for FedEx at my college with packages stacked up on top of each other just out in the open. Seems kind of unsafe. What is the largest volume box I can drop in the FedEx Express Drop Box? Can I ...

Resolved! Item somehow both "In transit" and "Available for Pickup?"

I got a message from a seller today that said my package is available for pick-up at my local post office. it also says that on my end, however, there's no package or attempted delivery slip waiting for me at the post office. i checked the full usps ...

This return has been approved automatically, per eBay's Return policy.

I had a customer send a request to return something, say it didnt fit and Ebay automatically apprved the return. He later stated he misunderstood the item and the way it worked. does Ebay always automatically accept returns and make me pay for an ite...

Estimated Delivery Date

I sold an item on the 21st, with Priority mail shipping, but I also have my listings set up to allot for a 2 day handling time, so why would the estimated delivery date be today, the 24th? I actually do generally ship my items the same day or next da...

Buyer wants to return saying a part is missing...when clearly in pictures the item is there!!!

Ok I pretty much know that EBay always go with the buyer on refunds......Just want some feedback on this situation:Buyer says: "The transformer has been cut out of this. Please see the photo see the short red wires for the transfer is been cut. the t...

Item unavailable to be shipped

So I’m bidding on an auction item, but I’m unsure if I will get it or not (if I win, or course) because the description of the shipment says “ask seller for price”, which she claims can’t be calculated and there’s an icon of a padlock on “delivery” o...

Global Shipping Program Not Offered on My Listings

I have been unable to get help through eBay Customer Service. Could someone at eBay help me with this? I've been very detailed in describing the issue, so I hope someone will help. Short Version: Countries I’ve excluded from direct international ship...

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Claimed opened on eBay and PayPal = lost of money

I recently purchase a iPhone X from a seller who said the phone was locked to sprint. Their very vague description didn’t said it had a bad ESN.... Long story short I opened up a case on eBay as well as PayPal. I was notified that I won the case on e...

Does the return by date change?

Hi, I sold an pair or motorbike forks on the 10th of Feb and the buyer was telling me that they do not fit, messages and pictures were sent back and forth and I came to the conclusion that their motorbike has been modified from standard hence why my ...

Resolved! No return shipping label

Somebody please helpI got an e-mail saying that the seller provided a return label and he did not.On my return detail page I have only mark as shipped and no other option.What can I do? I my country I can not call 866 number. Is there a way to email ...