Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

International Return Policy when Using Business Policies

How can we (or do we not yet have the ability to) use the new eBay feature to set up a distinct international return policy different from domestic returns when we are using the eBay Business Policies feature rather than setting the policy with each ...

30 day free returns or leave...

I sat throught the webinar today, basically welcome to Amazon, should you choose not to accept 30 day free returns, good luck with your endeavors with Bonanza, Spotify, who we want to be Amazon, etc...basically they told people accept it or leave. Wi...

TRS free returns for international?

Wondering how this works with international shipments. Do we have to foot the return shipping for anything outside the USA? The new free returns thing just started yesterday and there’s nothing in the update that specifically says anything about it.....

Just venting about once again getting screwed by eBay.

I have a 14 day return, but we all know that does not matter. After 21 days a buyer wanted to return an item, he claimed it was not working. I sell appliance parts and I own my own allpliance business. The motor he bought was fully functional and tes...

Resolved! With Free Returns what should I do with my build your own bundle listing Suggestions?

Ok this is a tough one. We've had a popular listing for a long time. It lets people build a bundle for different waterbed mattresses and they can add things like liners, heaters, and mattress pads. All of these mattresses come in different sized boxe...

AMAZING HOW EBAY CHARGES SELLERS FOR ITEMS THAT DON'T SHOW UP IN FOREIGN COUNTRIES

Is there any way to track an item small item shipped first class, or even USPS Priority overseas? For the most part, NO, that option is not included.But when an item, sent to an address overseas *supposedly* doesn't show up, Ebay sides with the buyer...

USPS added weight because of measurements the charged me for underpayment!

Has anyone else heard of this? I weighed my item put in the measurments then printed out the label, which measurements don't print on, and I paid $20 for shipping!USPS then stated I underpaid and charged me another $18.56! Then they decline all of my...

Resolved! Shipping to Canada

I thought a 3 oz padded envelope was $2.91 to ship to Canada. Turns out it is $9.50Did they raise the price that much overnight??????? Am I missing something??? For the message tags I wrote: "Shipping to Canada".This is what showed up... "The message...

Resolved! Return Policy now missing text blank for sellers?

Hello. The Return Policy blank field for text and restocking fee isn't appearing. Is there a system glitch? This is disturbing. I hope an eBay rep with proper knowledge can inform of any technical issues on eBay's end.

Resolved! Two Issues -- Return and No Product Enclosed

1. Bought item and received it, but it's defective. Asked to return for refund. Seller lists USA as "ships from" but it came from Israel. Asked them for a postage-paid label but they direct me to the "return" link. I'm not paying $13 to return a $15....

Ebays new return policy

I would like to know how much has the return rate has increased since Ebays new return policy came into effect

You will not believe how EBAY just screwed me. Please read this

This one to me is so hard to believe I had to see what the community thought. I sold a Invacare True Air loss Mattress system for $650 to a 0 feedback buyer.(MY FAULT FOR THAT) With shipping it came to $800. I ship it from Indiana to Seattle, Wa. Aft...

return policy

Hi, I have noticed that eBay change my return policy, it is not fair to the seller. Can I put my return policy on my description? How to avoid eBay issue a refund to the dishonest buyer? Thanks.

Tracking only shows as "In Transit to Next Facility" but nothing else

Hello there, I bought two small items (doll clothes) from a seller who sent out the first one on 5/23 and tracking shows the item was in transit to the next facility on 5/24 at 00:00 AM with a delivery date of 5/25. Initially I thought nothing of thi...

The listing you're interested in is no longer available

This is part of the email I was sent." The listing you're interested in is no longer availableHello ___ ,We're writing to let you know that we've removed an item you recently won due to concerns with the seller's accountSince you've already paid for ...