I have no way of knowing your buying habits but if you haven’t done a lot of international business, you may be unaware of the holdups in shipments passing through customs in any country.
delays of days, weeks, even months are possible. There is no magic fix or number you can call that I am aware of. Plus there is the added issues of weather delays and/ or available transportation services available at the time of your shipment being processed.
your only remedy is to wait out the remaining time until the Estimated Delivery Date passes and then attempt to file a claim for an Item Not Received. And even though your item may not arrive by the EDD, your seller deserves the courtesy of you ( voluntarily) giving it slightly more time before filing, exactly due to the fact that international shipments do tend to get delayed, and that is out of the seller’s control.
i have had shipments delayed for long periods past the EDD, but they always arrive. A hasty claim may end in you having to return the item when it does come after a refund, or the hassle of having to rearrange a payment.
