Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Order says estimated for April 5th, tracking says it has label, but not shipped.

So I recently bought an item that is very very special to me. It has a shipping label provided as of March 26th. eBay said, and still says it will arrive April 5th. However, the tracking with USPS says the item hasn't even been shipped to my local di...

SHIPPING

Be very aware of your shipping weight on items you have sold. The cost can be astronomical!

Fedex overcharging my shipment

My fear came true. The low Fedex shipping fee with ebay is a trap to overcharge me after shipping my package. I shipped a package weighing seven pounds. I used a scale to make sure. The box was a standard 17x11x11 inches. Ebay quoted me $14.95 via Fe...

Question about eBay branded USPS shipping supplies

I received this e-mail from eBay about USPS shipping boxes: USPS currently has shipping boxes in stock that are co-branded with the eBay logo. For a limited time, we’re offering the boxes to eBay sellers at no cost with free shipping to you. The orde...

FedEx underpaid issue - DIMENSIONAL weight also wrong

It seems the FedEx underpaid issue is bigger than they thought. Please be aware that not only was the calculator not applying the discount but was NOT calculating the dimensional weight properly. Don't let them tell you the calculator does not adjust...

Canadian buyer says he will get exorbitant courier fee if I use eBay international shipping. True?

Canadian buyer says he will get an exorbitant courier fee if I use eBay international shipping to send him a small package. Is this true? He wants me to just send USPS. Does the courier fee how when he clicks my listing to calculate shipping?

FedEx still not fixed

It appears the "FedEx bug" from last week is NOT fixed. Just received 2 more "underpaid". Why can Ebay not get this right?? I am done with FedEx until someone at Ebay can assure us this is fixed.

GSP - item stuck in Customs and labelling

I bought an item on Ebay with shipping via the GSP from US to Norway on 11th march. It was delivered by seller to the hub on 15th march but the tracking shows it is with the "Customs and labelling" in Illionis since 22 March. This is increasingly fru...

Contacting Ebay

Does anyone have a contact phone for eBay customer service. Has anyone had a problem with FedEx shipping labels not honoring the eBay shipping price in the shipping labels quote? Shipped 2 items out with eBay labels and FedEx charged my account anoth...

Resolved! Fed Ex and UPS Shipping on eBay

In the past I've read a few horror stories here in the community about sellers purchasing Fed Ex and UPS labels via eBay at a great price and then a few weeks later being billed additional astronomical amounts. I currently need to ship a large heavy ...

What's going on with all of these additional FedEx charges? Is anyone else having this Problem?

We're getting hitting with a number of FedEx additional charges over the past couple weeks. It's ridiculous. In some cases the additional shipping charges were more were more than what we paid Ebay when we originally shipped the item . We're very car...

FedEx "adjustment" Emails - But not debited from account

OK, we all got the emails....but check your account to see if they actually took the money out. It appears they did NOT debit the money out of my account so I believe Ebay fixed the issue as far as taking the money but still need to work on not sendi...

Does eBay accept IMb as reliable Tracking?

IMb = Intelligent Mail® Barcode It's the small barcode above the addressee that allows USPS to track packages through their system. Often, sellers need third party companies to access the information of IMb locations for a small fee. If a buyer submi...

I got hit with FedEx "underpayment" charges again today! 4/4/24

It's not like I can afford to keep having this money taken away, then paid back a week later!If this keeps up, I just can't use FedEx any more...

When will we be reimbursed for FedEx blunders?

And when will it be safe to ship FedEx again?Massive upgrades last week and again today. NO reimbursement yet.Just entered a package. 83 lbs (31 x 13 x 11) FedEx quote: $74.25If I change the dimensions to (31 x 13 x 12) just to be safe, the quote is ...