Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Contacting Ebay

Does anyone have a contact phone for eBay customer service. Has anyone had a problem with FedEx shipping labels not honoring the eBay shipping price in the shipping labels quote? Shipped 2 items out with eBay labels and FedEx charged my account anoth...

Resolved! Fed Ex and UPS Shipping on eBay

In the past I've read a few horror stories here in the community about sellers purchasing Fed Ex and UPS labels via eBay at a great price and then a few weeks later being billed additional astronomical amounts. I currently need to ship a large heavy ...

What's going on with all of these additional FedEx charges? Is anyone else having this Problem?

We're getting hitting with a number of FedEx additional charges over the past couple weeks. It's ridiculous. In some cases the additional shipping charges were more were more than what we paid Ebay when we originally shipped the item . We're very car...

FedEx "adjustment" Emails - But not debited from account

OK, we all got the emails....but check your account to see if they actually took the money out. It appears they did NOT debit the money out of my account so I believe Ebay fixed the issue as far as taking the money but still need to work on not sendi...

Does eBay accept IMb as reliable Tracking?

IMb = Intelligent Mail® Barcode It's the small barcode above the addressee that allows USPS to track packages through their system. Often, sellers need third party companies to access the information of IMb locations for a small fee. If a buyer submi...

I got hit with FedEx "underpayment" charges again today! 4/4/24

It's not like I can afford to keep having this money taken away, then paid back a week later!If this keeps up, I just can't use FedEx any more...

When will we be reimbursed for FedEx blunders?

And when will it be safe to ship FedEx again?Massive upgrades last week and again today. NO reimbursement yet.Just entered a package. 83 lbs (31 x 13 x 11) FedEx quote: $74.25If I change the dimensions to (31 x 13 x 12) just to be safe, the quote is ...

Not able to ship to certain countries?

Hi there! Lately my customers in France and UK are unable to ship through the international shipping program. I spoke to eBay several times and each time the answer is different. I have never "excluded" any countries from where I would ship to. Ebay ...

item damaged in transit!!

We sold and shipped a beautiful lamp!! Buyer contacted us today the glass is broken and metal bent!! We packed it well and shipped it?? What do I do now??

FedEx Shipping Yet Again!

Got charged over $150 in adjustments again today! This happened the other week so all we have been doing is rounding up a lot more. Is eBay’s shipping tool not working properly now? Like what is going on? Over 20 years on eBay and this is year has ju...

FedEx Overcharging

You have to login an chat with a live agent HERE to get a refund on these adjustments. I don't think they'll actually put you on a refund list unless you ask. I have several adjustments adding over $300 and they said a refund to all of my FedEx label...

Fedex erroneously making charge adjustments.

I just got hit with hundreds of adjusted charges. The ridiculous thing is, I'm being up charged for my package being UNDER the weight I put. Something is clearly wrong here. Ebay do better.

Shipping scam. Why is Ebay quoting wrong shipping prices in the postage rate calculator then chargin

never had this problem of Ebay overcharging FedEx shipping quotes from poster Drake calculator until they started grabbing payment as soon as label is printed. Scam by FedEx or Scam by Ebay spoke to FedEx and said it was on eBay and we all know it’s ...

FedEx lying about weight then charging extra

This is the second time in about 6 months that my account was charged extra because fedex added about 10 pounds to my package. Yesterday they charged me an additional $10 and claimed my 5 pound box was 14 pounds! It was in the original retail packagi...

I am calculating my gross sales. Do i add both buyers and my own shipping into gross sales?

Basically im calculating my gross sales to fill out my schedule c for income tax. I know that youre supposed to add how much an item sells for+ shipping that buyers pay and that comes out to gross sales. But what if for some of my sales, i paid for s...