GSP - Does Order Detail Only Show Domestic Shipping Fee?

[mygrneyesf]

Once in a while, the shipping cost charged to a buyer is too high (maybe I had wrong weight entered or something), in which case, I refund the excess back to the buyer.

For Global Shipping Program sales, there are two shipping charges a buyer pays: (1) the domestic shipping cost to get the item to the distribution center in KY, which is calculated and collected as part of my listing and passed on to me; and (2) an international shipping cost from KY to the buyer that is handled entirely by GSP and never passed on to me. 

QUESTION: When I look at order detail and it tells me sale price and shipping, is the shipping cost shown only the domestic shipping cost?  Sometimes it comes up right on target with the cost for me to get it to KY but other times it is way too high. When it's too high, I can't tell if it's a domestic shipping overcharge on my end - which I would then refund to the buyer - or is the excess actually part of the international component and  NOT error on my end that I should refund. 

I'm unable to find a clear answer on this. I talked to the seller customer service  eBay about it as well, but after 40 minutes on the phone and no one able to definitively answer the question, I might as well have asked a chimpanzee. 

[mygrneyesf]

Okay, I did find a screen someplace (I can't remember how I got to it) that showed an even higher shipping amount paid by the buyer, so I assume that increase is the international segment.  If so, that would mean the shipping cost I'm seeing on the Order Detail is only the cost charged for the domestic portion.   Which leaves me to figure out why it's so high on some listing.

So I'm thinking MAYBE it's charging retail shipping costs for those items, instead of the discounted ebay rate(?)

But if anyone knows for certain whether the order detail is including only the domestic charge, I'd love to know.  Or if anyone can tell me how I got the one page where the shipping cost was higher and presumably included the international segment.... 

[pjcdn2005 · Accepted solution]

I don't use the gsp but I am fairly sure that the order details shows you the amount of shipping that you are receiving, not the full amount that the buyer paid for international shipping.  You are only charged fvf on the domestic portion of the shipping so if the order details shows you that the buyer paid $10 in shipping and your fvf was based on the item price plus $10, that would confirm that it is showing you only the amount that you received.  

The domestic portion that the  gsp buyer pays is the same that a domestic buyer would pay to ship the item to Kentucky.   If your calculated shipping is set up to charge retail rates, that is what all buyers pay.  If it is set for the discounted rates they would pay that. Your shipping preference page will tell you whether you are using retail or discounted rates.