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First Class Mail calculated much lower than final shipping purchase

When I use the eBay calculator and include First Class Mail as an option, it provides a low price, such as $1.60 for a 2 ounce package (I use a 6x9 padded envelope). 

However, when the item sells, and the buyer selects First Class free shipping, my cost is something like $3.09 or more.  Am I missing something?   Perhaps, I should just purchase First Class postage outside of eBay.  - Mike

Message 1 of 21
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20 REPLIES 20

Re: First Class Mail calculated much lower than final shipping purchase

I just sold an item -- 2 oz., First Class PACKAGE, calculated shipping.

The buyer was charged $1.20 postage.

I am charged $2.78 postage.

There is something wrong with the calculated shipping.

Message 16 of 21
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Re: First Class Mail calculated much lower than final shipping purchase

When you set up calculated shipping there are two menus: One for service and one for package type.  If you choose "First class package" as the service, then that's what will show  in the listing. But if you set the 'Package type" to "Large envelope" then that's what the buyer will be charged for.  In your case, $1.20 is the correct postage for a 2-ounce flat (AKA Large envelope).   It's a significant interface flaw which eBay programmers either can't fix or don't care about.

Message 17 of 21
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Re: First Class Mail calculated much lower than final shipping purchase

Thank you. Now I see what happened.

 

I did choose First Class Package under the shipping service, but then further down, for "Package Type" it does say Large Envelope.

It certainly is a glitch -- to allow sellers to choose Large Envelope and then not allow us to purchase postage to ship Large Envelopes.

Message 18 of 21
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Re: First Class Mail calculated much lower than final shipping purchase

To further clarify the amount you were charged would be the correct amount unless you want to ship without tracking.  And then you have to go to the Post office ebay doesn't offer to print labels for that service.  If you want to ship with tracking you just need to select package as the package type instead of large envelope

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
Message 19 of 21
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Re: First Class Mail calculated much lower than final shipping purchase

The ebay shipping calculator is wrong (low) 30% of the time, and ends up costing me money.  I am using USPS shipping calculator outside of ebay now and am getting accurate results.  I don't know why they don't care, and don't fix.

Message 20 of 21
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Re: First Class Mail calculated much lower than final shipping purchase

Did you read the thread? There is nothing for eBay to fix. You are setting up many of your listings so they are charging buyers the postage cost for a First Class flat (AKA Large envelope) rather than for a First Class package.  

Message 21 of 21
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