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Filing a claim on a damage package shipped through eBay shipping

How to contact e bay and talk to a live person

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Re: Filing a claim on a damage package shipped through eBay shipping

What shipping service was used? USPS, UPS, FedEx, or DHL? That is who you contact. 
Are you the buyer or the seller? 
If you are the buyer it is not your responsibility to file an insurance claim, it's the sellers. 

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