Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Fed Ex Surcharges after buying shipping label on Ebay

Hi I've notice that after a purchase and the label is bought and the item is mailed and delivered that Fed Ex is charging more for labels. I will get an email stating that I have label cost adjustments. Sometimes its couple dollars but the last one w...

lost package

UPS lost the package. UPS told me to start a claim. Seller and Ebay keep telling me to wait. UPS only will refund for so long. Has anyone ever bee refunded on here?

have not received item it is past due date

can not get any help from buyer or ebay, my item was suppose to be delivered 11/12-11/18 tracked it is still in dallas foe four days called usps they said if i dont receive by 11 /27 call back. buyer is aware of problem i have asked for a refund or r...

Seller ships so slow that I may not receive the package on time. Would I be entitled to return?

So I message this seller on Monday about shipping time. They gave me a 3-5 business days estimates (but on the description of the item it's more like 7-9 days). I need the item by Friday so I hesitated and didn't order. The seller then told me that i...

do all UPS charge for labels on itm sent

is UPS suppose to charge for shipment label of items when they provide a label? there was some location that did this (others no), so this leads me to believe they do not have a uniform fee sched of some sort, from corp lets say. does ebay have that ...

USPS Large Envelope (13 oz or less)

Can anyone tell me what categories can ship in a large envelope (flat) I can't find this info anywhere. I have items like mouse pads that would fit the "standard" set by the USPS but that doesn't mean eBay will let me ship that way. What do you all d...

USPS dealing with internal security problems....

This was posted earlier today: https://www.youtube.com/watch?v=NoLKi19vT18 Essentially, they are raising awareness of internal theft of packages and items, as well as issues with security and procedures. Targeted items are primarily small things, lik...

Shipping Hazmat Labels

Hello I just listed Boost Oxygen (10 liters each and there are 2 cans) and I know it is HAZMAT, but what box label would I use for this? Would it be the regular diamond limited quantity? or one that has the UN1950? or both? There are so many differen...

Resolved! The ACTUAL EIS Requirements

Hello, DO NOT respond to this thread with a link to the eBay EIS page. That's not what I'm looking for.I've tried again and again via text chat, phone call, and this community to get the answers, and no one has been able to help. I've tried eBay for ...

Avoid Staples - Lost/Stolen, Staples Receipt no good for USPS insurance claim

Avoid shipping through Staples On 9/27/24, I dropped off a prelabeled package to ship to a buyer. Got the Staples receipt, all good. A week later buy contacts me about when the package will ship. USPS tracking did not update at all. USPS did not rece...

Late shipping

I live in Bangladesh. I am selling some products that I ship from Bangladesh. I am new to eBay. I accidentally added 3-day shipping and also 14 days of free shipping worldwide. Now after someone ordered my product with 3-day shipping, I don't know wh...

How do I set up Puerto Rico, Hawaii and Alaska so that they are ebay international shipments?

I have recently been granted eBay international shipping approval. How can I set up so that Puerto Rico, Alaska and Hawaii purchases ship via the international shipping program and NOT via UPS, Fedex or USPS? I cannot see an option for international ...

Resolved! Calculated Shipping Policy Bug for Media Sellers

Hi there, I want to see if other book sellers/media sellers have hit this bug. It has cost me a *lot* of money, and I've been fighting with it for months, trying to pinpoint the cause. I've eliminated a 3rd party app I use [Garage Sale for Mac] as th...

Delivery address is wrong. Shipping label is done can it be changed?

can delivery address be changed after label is done?

Obscene Shipping Costs

There's an item (an old Stearns life jacket) I'm looking at. The price for the item is $12, but the seller has shipping at $195.61. USPS Priority Mail quotes $26 for a flat rate box between the relevant areas. Is there anything I can do to fight on s...