wrote:This post pertains to the FedEx Ground/Home Delivery discrepancy glitch.
►I have also noticed a discrepancy on FedEx Ground calculated prices on eBay. Sometime
►in January, my buyer paid about $20 for FedEx Ground and my eBay label cost me over $24.
Thereiswas a different bug working in FedEx Ground/Home Delivery where the rates charged by the actual label calculator are correct (as are the Smartpost rates), but the calculator that shows rates in search, listings, and checkout is coming up with amounts a few dollars low. Close to about the $3.60 amount of a Residential Delivery surcharge in some cases, but varies from about $1-5 from what I've seen and there is no pattern that makes any sense.
I think I may have just figured it out! I think it's the Dimensional weight divisor, and it's an eBay screwup. Jan 1 FedEx rates went up, and it *looked* like the negotiated 166 divisor from 2017 went away when I broke down label amounts. The actual label calculator was using a the standard FedEx 139 divisor, while the estimating calculators were still using the 2017 166 divisor and producing lower estimated amounts as a result.
As it turns out, eBay is actually still offering us the better 166 divisor (Trinton confirmed it), the label calculator finally got updated to use it a couple of days ago, and I just checked one and the estimated and actual label amounts now match within pennies)
It looks like that issue is fixed. The bad news is that it looks like that extra $4 you paid for that label was actually an overcharge (depending on how you view it).
If we were supposed to be getting the benefit of the better negotiated 166 divisor starting 1/1/18, then the broken label calculator using the 139 divisor was actually overcharging for those Ground and Home Delivery labels. It remains to be seen what FedEx actually bills on your eBay invoice for that one.
@dcintennessee @babclassics@ @dtexley
I'd be interested to see real numbers from those of you that were bitten by that recent FedEx Ground/Home Delivery "buyer charged less than actual label" glitch. Zone (or origin and dest zips), weight, dimensions, and (if you want) actual label charge and amount charged to buyer. What I want to look at is if playing with the dim weight divisor makes the numbers fit (ie: amount buyer paid was based on a 166 divisor being used while actual label cost was based on using a 139 divisor).
In any case, it LOOKS like that glitch has been fixed (as of a couple of days ago when I noted the 166 divisor in use)
Have not done any SmartPost since last week due to buyer undercharge at that time, removed it from all my shipping options. Here is a FedEx Home from Sunday 1/29 and it appears there is still a problem and think FedEx will charge more when the shipping resolves later at billing. The whole thing matches up between buyer and seller on eBay, but is less than FedEx will probably actually charge. Fedex web site is showing the retail rate for this package at $29.13 and $27.39 with my business discount. While eBay label print is showing $26.26 and $21.85 with a 24% discount if i did the math right? Seems like about a $3.00 undercharge by eBay though that is wiped out by the 24% discount is still seems wrong? Have included all details of the eBay generated label in the first screen shot. The second screen shot if the same package from FedEx business account which got about an 8% discount from retail by my figuring. Let us know what all you learn from this one.
Please note this shipment has a $1.00 handling charge so the buyer paid $21.80 for the label from 55121 to 82072.
wrote:
wrote:This post pertains to the FedEx Ground/Home Delivery discrepancy glitch.
►I have also noticed a discrepancy on FedEx Ground calculated prices on eBay. Sometime
►in January, my buyer paid about $20 for FedEx Ground and my eBay label cost me over $24.
Thereiswas a different bug working in FedEx Ground/Home Delivery where the rates charged by the actual label calculator are correct (as are the Smartpost rates), but the calculator that shows rates in search, listings, and checkout is coming up with amounts a few dollars low. Close to about the $3.60 amount of a Residential Delivery surcharge in some cases, but varies from about $1-5 from what I've seen and there is no pattern that makes any sense.
I think I may have just figured it out! I think it's the Dimensional weight divisor, and it's an eBay screwup. Jan 1 FedEx rates went up, and it *looked* like the negotiated 166 divisor from 2017 went away when I broke down label amounts. The actual label calculator was using a the standard FedEx 139 divisor, while the estimating calculators were still using the 2017 166 divisor and producing lower estimated amounts as a result.
As it turns out, eBay is actually still offering us the better 166 divisor (Trinton confirmed it), the label calculator finally got updated to use it a couple of days ago, and I just checked one and the estimated and actual label amounts now match within pennies)
It looks like that issue is fixed. The bad news is that it looks like that extra $4 you paid for that label was actually an overcharge (depending on how you view it).
If we were supposed to be getting the benefit of the better negotiated 166 divisor starting 1/1/18, then the broken label calculator using the 139 divisor was actually overcharging for those Ground and Home Delivery labels. It remains to be seen what FedEx actually bills on your eBay invoice for that one.
@dcintennessee @babclassics@ @dtexley
I'd be interested to see real numbers from those of you that were bitten by that recent FedEx Ground/Home Delivery "buyer charged less than actual label" glitch. Zone (or origin and dest zips), weight, dimensions, and (if you want) actual label charge and amount charged to buyer. What I want to look at is if playing with the dim weight divisor makes the numbers fit (ie: amount buyer paid was based on a 166 divisor being used while actual label cost was based on using a 139 divisor).
In any case, it LOOKS like that glitch has been fixed (as of a couple of days ago when I noted the 166 divisor in use)
Have not done any SmartPost since last week due to buyer undercharge at that time, removed it from all my shipping options. Here is a FedEx Home from Sunday 1/29 and it appears there is still a problem and think FedEx will charge more when the shipping resolves later at billing. The whole thing matches up between buyer and seller on eBay, but is less than FedEx will probably actually charge. Fedex web site is showing the retail rate for this package at $29.13 and $27.39 with my business discount. While eBay label print is showing $26.26 and $21.85 with a 24% discount if i did the math right? Seems like about a $3.00 undercharge by eBay though that is wiped out by the 24% discount is still seems wrong? Have included all details of the eBay generated label in the first screen shot. The second screen shot if the same package from FedEx business account which got about an 8% discount from retail by my figuring. Let us know what all you learn from this one.
Please note this shipment has a $1.00 handling charge so the buyer paid $21.80 for the label from 55121 to 82072.
I went to the FedEx web site they had the new Smartpost DIM rates and reason for it was that wanted to be in line with UPS Surepost Pricing ! Which I find hard to Believe Until I see UPS's New 2018 rates list . They said UPS's DIM cost is higher
