FedEx Shipping Questions

[morganmlgman]

I recently bought a item which i thought it was going to be shipped in USPS Priority mail (which is what i use to ship, and what i like) but apperently it was shipped with something called FedEx Smartpost. The estimated delivery is This wensday to this sunday (on ebay) on FEDEX site the estimated delivery is next tuesday. The thing is, the package is kinda ish close to where i live. A day ago it said

In transit

Apr-16-17, 04:27 PDT, CHATTANOOGA, GA 30757

Then another update came up saying

In transit

Apr-16-17, 20:01 PDT, ELLENWOOD, GA 30294

Chattanooga is pretty close to ellenwood and certainly not more then 12 hours away. I understand the driver had to rest or something but 20 hours to travel 137 miles. The last update was 

In transit

Apr-17-17, 08:16 PDT, CHULA, GA 31733

which again the times are absurd. Im confused on what's going on. Is the FedEx tracking system just super slow, or is the truck actually going that slow? 

Is there anyhopes that the package will arive here by tommorow?

Thanks for the help 

Edit: forgot to say i live in miami, so the final destination is miami

[mr_lincoln]

@morganmlgman  It might be that all the packages have to go through the FedEx Memphis, TN hub but that's just a guess.  I'll make this comment, If you paid for USPS Priority Mail and the Seller shipped FedEx Smart Post they should not be doing that.  If it were say FedEx Home Delivery that's different, maybe a day in delivery but Smart Post may take longer and of course is less expensvie I believe.  You could check this by comparing the zip to zip calculators for both USPS & FedEx Smart Post ... you will need approximate weight and dimensions (critical).  Either way just use the same info for each check.

[morganmlgman]

i didn't pay for shipping, the shipping was included, but if i remember correctly the shipping said usps priorty shipping 

[takikawa4 · Accepted solution]

Looks like your package is being scanned at certain stations. One driver does NOT drive the package all the way. Once it arrives at a station, it's offloaded, scanned, then reloaded onto a different truck.

Once it gets to your town, it will  be delivered to your local post office. From there, it's then delivered to you. That usually takes a day or two.

[lja440]

IMO FedEx Home Delivery is also a serious downgrade.Even worse than SmartPost. 

Switching carriers or mail class should only be done with the approval of the buyer. 

In my area, while FedEx SmartPost is slow at least I will get it. Other FedEx and there is a good chance the driver will slap a door tag on my mailbox and not even attempt.  I seldom have time to run up to the terminal (close to an hour away from my home and further than that from my work).

My feedback would be:

Seller DOWNGRADED shipping and switched carriers.

[lja440]

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@morganmlgman wrote:

i didn't pay for shipping, the shipping was included, but if i remember correctly the shipping said usps priorty shipping 

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Double check the listing and if it states Priority it should be Priority and not downgraded. It doesn't matter if shipping was included. You still pay for the S/H it's just rolled into the listing.

[morganmlgman]

@takikawa4 Checked back this morning and it didnt update at all. At this rate i would be pu ky if i get it by Wednesday of what i see. I might get it today, but i wont know any updates. If i dont get it by today i at least hope the package will be left in the USPS thing by then so i can get it tommorow. Im going to email the buyer and tell him to never use smartpost ever again, but im not leaving a bad review. Anyways thank

[gp1950-605]

I'm having the same problem with FedEx smartpost. My package was scheduled to be here (Canton SD) 4/21/17. I checked tracking and only a certified moron could have routed it the way it's being routed. On top of that, arrival date has been moved out to the following Tuesday 4/25/17. More venders need to be made aware of hoe inefficient FedEx has become. They seem to be the worst parcel delivery company out there.

[randalk]

Fedex SmartPost is the crappiest shipping available . I ordered two items on the same day , they shipped the next day #1 was shipped USPS priority mail #2 was shipped Fedex SmartPost .
I received #1 in 3 days , it's now been 8 days and I haven't recieved #2 yet , it sat in fedex Dallas hub for 4 days now today it has gone to a different hub an hour in the wrong direction from me. I will never purchase another thing from a seller that uses Fedex SmartPost for shipping.