eBay

Shipping to APO

I changed my shipping address to APO for both ebay and paypal... and u noticed very little ships to my address. This morning everybody ships to my address? Is there is a period of probation after changing the address? Or what exactly happened?

Seller won't cancel order

I bought a charger at 8:45pm and paid for it. I asked to cancel at 9:04pm because I later realized it wasn't an original Apple charger. The seller said it already shipped at 9:51pm and refused to let me cancel. I contacted them twice with no response...

Put package in box without label

So i made the mistake of putting a package in the box at the post office without a shipping label.any help on how i can retrive the item?would they have to open it to make sure i know whats in it?also do they pick up on sundays at the post office cau...

Is the return request not working?

I have opened a return request on 08/08/2017 for an item that arrived damaged, but when I view the return details the photos I attached do not show. Also when I go to the resolution center it does not show up in the resolution center as a case is ope...

BUYER BEWARE on Returns - Seller Posts Fraudulent USPS Tracking #

Beware of criminal sellers who post a fraudulent USPS Tracking number to eBay on your return item page while sending you an actual USPS return label via email outside of the eBay portal which is then untraceable through eBay. Seller reports that you ...

Lifetime Warranty - Seller unresponsive

I NEED YOUR MAIL ADDRESS TO RETURN YOUR DEFECTIVE PARTS AND SEND ME A NEW PARTS THIS WHAT I NEED ... BIG-BIG SALES Order status: Paid Paid $41.15 with PAYPAL on May 12, 2017 15:06 PDT Estimated delivery: Tue. May. 16 - Tue. May. 23 Tracking number: 1...

Global Shipping Program - Invoice

Hi, I'm currently dealing with my first international order through eBay's Global Shipping Program. The buyer (from Singapore) has purchased five items from my shop and would now like to send him a combined invoice for all the items to save on intern...

Authentic jewelry and seller stating it is not. Have video of it all. What do I do?

combining 2 different orders to the same buyer

A buyer has bought 2 different items, but not together, so there are 2 shipping costs. She wants them shipped together.I have not printed labels yet. How can I put them together. so I can mail them together?Thank you!

Shipping changing from calculated to free. Check your listings.

Has any one else had their shipping change from calculated to FREE? I just had a buyer purchase an item and it was set to calculated shipping, but it did not charge the shipping cost. When I went to check the listing it was changed to free, which it ...

Purchased from, shipped from US address. Return address is international?

I purchased a listing that was US based, in fact it shipped from my home state, the product shipped fast but did not contain the Airtime it was supposed to, the seller acknowledged it was his/her mistake, the product was under $20, and basically wort...

Shipping and returning on the same day.

I requested a return while the item was being shipped. Will it be returned with the same person shipping it?

RETURN REQUESTED AFTER 28 DAYS

buyer wants return item after 28 days, but my policy it's only 14 days, what I have to do?can reject the return request?how I can reject the return request if don't appear in there?

How do I contact ebay for help with a non-responsive seller

I purchased a car cover that states it is 100% warranted. After 3 months, the cover is peeling all over and smells like it is burning. I contacted the seller twice, sent pictures and they have not responded. ebay website instructs me to select the it...