Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Zero Seller Protections from Ebay....Zero.

I just lost this one to a belligerent, illiterate (he misspelled "stupidly") baboon. Ebay just sucks for sellers. It's some real twilight zone **bleep**. NEVER WASTE YOUR TIME WITH THE COMPLETELY DYSFUNCTIONAL RESOLUTION CENTER. IT'S A JOKE!! Jul. 15...

User avatar by Adventurer
  • 1889 Views
  • 35 replies
  • 0 helpful

Resolved! Seller sent a damaged item, he then opened a case why?

Hello i recently bought a ps3 and it was supposed to be the backwards compatible model , when the item arrived it was in horrible beat up packaging that had little bubblewrap and the box was too big so it could slide around and get damaged, not only ...

Returns- the seller wants my email address, is that normal

I received an item that was not as described. The seller has offered a refund. They just messaged me and said the Ebay is making them provide a return shipping label and they want my email address. Is that normal? I don't really want to give them my ...

User avatar by Rising Star
  • 1913 Views
  • 5 replies
  • 0 helpful

Item return

I bought an item from a seller who was not experienced in the genre and it turned out that the item was not in the condition she described . She has agreed to take it back despite a no returns policy. My question is, do I have to file an item not as ...

any seller pleased with global shipping program?

Hi- is any seller happy with gsp? Has it expanded your business? Are there any unexpected fees or does it work as stated. Those with bad experiances tend to answer, but are there any sellers that have good experiances?thanks

Item arrived broken and seller refuses refund

So ordered a large appliance (fried ice machine), it arrived broken and very poorly packed, had peices of 1/8" wood held to the sides with straps and random staples and called a "Crate". Opened it up and it looked fine, plugged it in and you hear lou...

Buyer Paid Calculated Shipping did not apply to my invoice

I sold an item and the buyer paid $9.09 for calculated shipping through USPS. I decided to ship FedEx because it was safer for the item and faster for the buyer. The estimated cost was $15.27. Instead of (15.27 - 9.09) showing up on my invoice the fu...

eBay automated dispute handling is stuck

I can't get eBay to respond outside their automated pages, so I'm posting it here:On july 8 I opened a request on "didn't receive the item". I send a message to the seller. eBay said if seller doesn't respond by July 14, they will step in. The seller...

getting a refund

Can you help me?I bought something on eBay on Jun 15, 2017.I really wanted to cancel an order before shipping, but they said they can't.SO, I have to receive it and return it.I opened the return and later, eBay sends me to return an item by Jun 26, 2...

User avatar by Adventurer
  • 368 Views
  • 7 replies
  • 0 helpful

Resolved! How to pack and ship sterling silver flatware

Could someone with expertise advise me on what the best way to pack and ship sterling silver would be? I want to sell my Mom's set of Towle Silver Flutes flatware. Most of the pieces still have the original wrap, however many have one end cut off so ...

Free Shipping Item Returned as Undeliverable

In May, I sold a bandana but it returned in the mail about a week later marked as "not at this address." I immediately contacted the buyer and attached a picture of the returned envelope. And I got no response from the buyer. In the meanwhile, he pur...

User avatar by Rockstar
  • 291 Views
  • 1 replies
  • 0 helpful

Accept or Pickup? What?

Yesterday I went to UPS to deliver an eBay package. Now today the eBay tracking info says "picked up" 8 hours ago and then 2 hours ago it says "accept or pickup". Should I be worried that they didn't send the package like I needed them to? Or is this...

My Advice on Shipping Akro-Mils Small Parts Cabinets

I've owned, purchased, and moved a number of vintage Akro-Mils small parts cabinets. I recently purchased one that arrived with cracked and chipped polystyrene drawers because the seller did not pack the cabinet properly. While I'm trying to work out...

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