Has anyone else noticed while trying to calculate the weight for an oversized item with the FedEx shipping calculator that it over charges by 10 pounds on every label I did the calculations exactly the way they posted for my item and each time received a calculation of 37.6 pounds yet when I enter the same dimensions into FedEx calculator I’m told to list it as 46 pounds.
Has anyone else noticed while trying to calculate the weight for an oversized item with the FedEx shipping calculator that it over charges by 10 pounds on every label I did the calculations exactly the way they posted for my item and each time received a calculation of 37.6 pounds yet when I enter the same dimensions into FedEx calculator I’m told to list it as 46 pounds.
After doing some calculations on my own, if they did that to 100 ebay sellers labels per day for a year they over charged us by $379,600. Thats a big miscalculation. When i brought this to the attention of Fed Ex my shipments suddenly started being scanned as picked up at distribution centers 3 hours away from where i living making it appear that it took me 11 days to ship an item i shipped same day. This is not the first problem I’ve had with FedEx as before they had you check the little box stating he would follow their policies. I took an oversize package to my local FedEx ask them how I should package it packaged it exactly as I was told it was charged $1500 in fees for mislabeling my shipment when I explained to FedEx corporate what it happened the gentleman I was talking to was willing to drop the fees to $200 if i appealed for the 3rd time through ebay. First, it took me two days to get Ebay to appeal it a third time, and when they finally did a vice president at corporate stepped in and said she was sick and tired of people mislabeling products, and I was gonna be made an example of within a week a little box appeared in eBay shipping stating that you agree to the terms and conditions of shipping yet I still had to pay the $1500 came out of my seller account so had no option except close ebay account and stiff ebay or pay $1500 in fees for an item i sold for $150. And I did not even get my $150 because the item was damaged during shipping and FedEx refused the insurance claim for the insurance I had purchased on the shipment.
Needless to say, I will never use FedEx again inside or outside of Ebay and yet they continue to call me trying to get me to open an account because I spent $50,000 a year on shipping labels.Needless to say, I will never use FedEx again inside or outside of Ebay and yet they continue to call me trying to get me to open an account because I spent $35,000 a year on shipping labels.
At the time I was charged the $1500 fee I just started selling and I was probably only spending $1500 a year on shipping labels.At the time I was charged the $1500 fee I just started selling and I was probably only spending $1500 a year on shipping labels. That should teach them to not treat the little customers like crap because soon may become a big customer And I wouldn’t even consider myself a big customer, but definitely bigger than $1500 a year. I don't even consider myself a big customer, but definitely bigger than $1500 a year
