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FIX for USPS Shipping Label Failure to Print Problem

Like others, we've been unable to print USPS labels after the latest IE updates.  Others have been switching to Chrome's browser to print their labels.

 

Here's all you have to do.

 

Click on TOOLS in the upper left corner of your browser.

Scroll down to and click on COMPATIBILITY VIEW SETTINGS

'pb.com' should already be in the site to add window.  Click ADD

(pb stands for Pitney Bowes, who supplies that page for eBay shipping)

Make sure both of the boxes in the lower left corner are checked.

Click CLOSE.

 

Print your label.

 

Worked for us and we're guessing the IE update changed things a bit.

 

Let others know if this worked for you as well!!

Message 1 of 18
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17 REPLIES 17

FIX for USPS Shipping Label Failure to Print Problem

I got mine to print finally without changing browsers or doing anything. I am using IE. I clicked print postage label and then at the bottom this thing pops up (save, open, close) and clicked open, then a orange screen appeared then after a few seconds, the shipping label appeared sideways. I clicked print and it said unable to print, so I had to start over and the second time it printed.

Message 16 of 18
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FIX for USPS Shipping Label Failure to Print Problem

If you have a smartphone with the ebay app. Go to print label and then go to your PC and in the seller hub go to the slide down tab to shipping labels. Press reprint and that is it.
Message 17 of 18
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FIX for USPS Shipping Label Failure to Print Problem

Hi everyone,

Due to the length of time that has passed since this thread began, we have lock HERE.

Thanks.

Message 18 of 18
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