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Ebay return not working? Technical problem?

I'm trying to return a item because it arrived damage. When I request for a return, I am allowed to proceed to the next page asking why I want to return it. I typed down what the problem is in the description and given the reason why I want to return it. Upload some pictures and everything is good. However when I press the confirm button, the next page takes forever to load and I could not get a return shipping label. Next thing I know a error prompt comes up as show in this picture. 

 

Anyone know if there is a current glitch or technical error. Oh yeah, I forgot to add that I have tried this for the past hour and I can't get a label. I'm just prompt to the error page.

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Ebay return not working? Technical problem?

Select the reason, type just the 2 words "Arrived damaged" and click Request a return. After that @tsab.t you can go back and add large 200-word messages to the return request, if that's how you row [sic].

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Ebay return not working? Technical problem?

It might be overloaded with return requests. Give it a little time and come back to it. Might be a lot of returns overloading the system right now 🙂

Cheers
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