Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Over 130 buyer complaints no action from ebay

Is there anyway that I have missed to directly report fraud? Like a fraud button or under investigation on seller page. This might save 130+ users in this case from calling paypal or the United States Post Office trying to find a nonexisting package....

Resolved! What the latest day to ship item if July 4th is the holiday inbetween?

If I offer 1 business day shipping and I get a sale with cleared payment today Wednesday July 3 am I then bound to ship on Friday July 5th since July 4th is the holiday inbetween?Thanks for your help!!!

Shipped from USA, retrurn address is in Thailand.

I received the item by UPS in 2 days sent from a USA shipping address. The item does not meet my expectations. Seller accepted my returning it, but the return address is in Thailand. Is this a third party eBayer living in Thailand using drop shipping...

How can I return my discount coupon?

Before buying, I wrote a letter. But no one answered me.I paid for the goods. I received a letter that the goods will be sent soon.But the goods were not delivered to me. They wrote to me that he was not delivered to my country. But in the descriptio...

Scammed by buyer returning item to a different address

So buyer called ebay today and refunded buyer, I was waiting for item and it shows it was delivered last week. So I called up the USPS and they told me it was sent to a different address than mine. They won't tell me what the ship to name was but it ...

Need help ASAP on how to make a return shipping label

Howdy....I have a return request, haven't done one in awhile, and the last time the request asked me if I'd like to send a label, and I would click "yes" and Ebay would automatically send the buyer a label....NOW it is asking me to create one and the...

The buyer requested a return, but you're not obligated to accept a return for this item.”

Hi, I recently sold a The Art of Shaving Engraved 100% Silvertip Badger Hair Shaving Brush NEW with a photos. The buyer got the item today and requested a return.Info from the buyerReasonOrdered by mistakeCommentsSorry, I have this set, razor, stand ...

I have a Priority Mail Large Mailing Box, what type of shipping label do I print?

I am trying to print a label to ship a large flat rate Priority Mail Box (which my customer was charged for)I clicked on the compare all services link but there is no option for this service. There is an option for a small flat rate box, no medium or...

How do I file for USPS insurance for Ebay purchased postage?

I mailed a package to a customer from the US to the UK in the last week of May. Priority International Express Envelope, Guaranteed delivery, Insured, purchased through Ebay postage.The package went missing March 31. I have argued with USPS and UK Pa...

Resolved! Getting buyer's email to send invoice

A buyer and I agreed to change the shipping from Priority to FedEx 2-day as he needs it quickly. We agreed to split the difference. Now I need to invoice him for the amount we agreed on, but I can't do this through PayPal without his email address. D...

Sufficient packing for laptop? Could this allow damage?

2 simple questions.Sufficient for shipping a laptop or not? See photos: one layer of large diameter bubble wrap and a couple of envelopes at the end, with a spare scrap or two.Could slamming around, being dropped, or another packaging impacting it it...

EBay Shipping Supplies

Looks like eBay shipping supplies has made some changes to the line and they have made some good changes to check out. They added a button to auto apply your coupon. Watch out on the changes as they have changed the design , sizes and seals.

Resolved! Buyer requested cancellation through messages

So I'm new to selling and can't find anything on this exact process. But basically a buyer bought something from me. They paid for it and an hour later messaged me to cancel it. It's already a bad situation because I had other buyers interested but n...

Shipping

Hi eBay ForumI was hoping for guidelines, as this is abit weird.I had a buyer order a item, however he wrote hes email in street adress in both Paypal and Ebay.I contacted him, and he provided me with the correct street name. I send the package today...

They "shipped" the item before it was even released

Hello, I bought an item yesterday, today I received that my item has been "shipped", it can't be, the DVD release date is 07-12, 10 days from now! I found this pretty weird and want my money back. I already knew it was going to take a while to get sh...