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Ebay put wrong address on shipping label

Ebay put wrong address on shipping label - The eBay Community

Hello,

I recently made 2 separate purchases from the same seller. The second purchase was a week later than the first. The address label seller printed up from ebay had the wrong address on it. The post office shipped both packages back to the seller. The seller then charged me for return shipping. Ebay is at fault here for not giving the seller the correct address that is listed in my ebay account as well as my paypal account. I can not get ebay to call me back. When I call ebay I am forwarded on and on to the point no one will pick up. Ebay set these transactions up to fail. I was never going to receive these items!! How can I get my shipping charges refunded from ebay?

Message 1 of 32
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Ebay put wrong address on shipping label


@innocentmischef wrote:
Why not call the post master general of the post office in my area? 1-307-283-3939. Perhaps there are different requirements for different areas. Please don't argue with me and offer no solutions to my actual question.

The Postmaster General is in Washington, DC. You spoke to a plain old Postmaster. And they’re not always right.

Message 16 of 32
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Ebay put wrong address on shipping label

Let's try this again. The address on my eBay account as well as the address on my pay pal account is the same address since the day I opened my eBay account many years ago. I have never had a problem receiving my mail. The last 4 #'s are included in that address on ebay and pay pal and are in fact required by the post office in my area. Are you following me thus far? When the seller printed out the address label with my address that is on my account, remember the one with the last 4 #'s? Ebay omitted the last 4 #'s on the shipping label. The seller not realizing this sent both packages. I did not receive neither package. They both were returned to the seller. Got it?
Message 17 of 32
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Ebay put wrong address on shipping label

They ARE the ones in this area deciding who gets their mail and who doesn't!!!!
Message 18 of 32
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Ebay put wrong address on shipping label


@innocentmischef wrote:
They ARE the ones in this area deciding who gets their mail and who doesn't!!!!

Maybe they shouldn’t be.

Message 19 of 32
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Ebay put wrong address on shipping label


@innocentmischef wrote:
Perhaps there are different requirements for different areas. Instead of arguing with me and offering me no solutions to my question, why not call the post master general of the post office in my area? 1-307-283-3939

I am not arguing with youslight_smile

I am stating a fact.

There is absoluty no requirement to use the +4

All the +4 does is to enhance the sorting process. It is beneficial to some large mailers to use the +4 as they more of a discount with that coding.

The only solution to offer is for YOU to contact USPS customer service at 1-800-ASK-USPS  to present your problem to them.

Since the introduction of the +4 zip code in 1983 it have never been, and still is not at this time required to be used.

As a carrier, clerk, and running 3 Post Offices I never returned a piece of mail for not having the +4 on the Zip Code.

The whole idea of that is absurd, and if the mail is being returned for that reason someone needs to be replaced.

 

@innocentmischef

 

Message 20 of 32
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Ebay put wrong address on shipping label

Your postmaster is WRONG.

 

  Why do I need to use a ZIP+4®?

"Note: Use of the 4-digit add-on is not mandatory other than for some types of business/automation discounted price."  (from USPS.com)

Message 21 of 32
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Ebay put wrong address on shipping label


@innocentmischef wrote:
Instead of arguing with me and offering me no solutions to my question, why don't you call the post master general at the post office in the area I am from... 1-307-283-3939

I live not too far from you and I've got cousins who live in Sundance...it is not reqired. Your post master is full of it.

 

As for refunded shipping, eBay probably won't refund

Message 22 of 32
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Ebay put wrong address on shipping label


@buyselljack2016 wrote:

@innocentmischef wrote:
Perhaps there are different requirements for different areas. Instead of arguing with me and offering me no solutions to my question, why not call the post master general of the post office in my area? 1-307-283-3939

I am not arguing with youslight_smile

I am stating a fact.

There is absoluty no requirement to use the +4

All the +4 does is to enhance the sorting process. It is beneficial to some large mailers to use the +4 as they more of a discount with that coding.

The only solution to offer is for YOU to contact USPS customer service at 1-800-ASK-USPS  to present your problem to them.

Since the introduction of the +4 zip code in 1983 it have never been, and still is not at this time required to be used.

As a carrier, clerk, and running 3 Post Offices I never returned a piece of mail for not having the +4 on the Zip Code.

The whole idea of that is absurd, and if the mail is being returned for that reason someone needs to be replaced.

 

@innocentmischef

 


Usage

While the USPS requires the five-digit ZIP Code for second- and third-class mail, it does not require you to use the ZIP +4. Business mailers primarily use the extra four digits for quicker processing. When prepared in a typed or computerized format, USPS automated scanners can read the codes when the mail is processed. Additionally, businesses can use bulk-mailing software to translate these nine-digit codes into bar codes the USPS uses for automated mail processing.

 
Benefits

Using the ZIP+4 code reduces the chances of human error and incorrect delivery, as it cuts down on the number of human hands your mail must pass through to be delivered, according to the USPS. Additionally, usage of the ZIP+4 code, translated into bar code form, is part of the requirement for businesses to receive bulk mailing discount rates. While you generally do not need to know your own ZIP+4 code for personal reasons, you might need it in a few situations. Some ZIP code areas, for example, contain multiple Congressional districts, and the ZIP+4 code could facilitate a quick look-up to determine which district a certain address is in.

Considerations

Printing an address clearly is more important than determining the nine-digit ZIP code to ensure quick and accurate mail delivery. When you send mail, post office workers feed it into a machine that automatically reads addresses and marks the mail with the corresponding bar code for that address regardless of whether you used the five- or nine-digit ZIP Code. If the machine cannot read the address, it sends it to a human worker for deciphering, which will delay your delivery. If you use the ZIP+4 Code, always include a hyphen after the fifth number, or your mail might be deemed undeliverable.

Message 23 of 32
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Ebay put wrong address on shipping label

They were wrong. I never use them. Hundreds of packages sent and never an issue. Not all postal employees know the rules. It's quite frustrating. 5 digit zip is all that is required.
"While the USPS requires the five-digit ZIP Code for second- and third-class mail, it does not require you to use the ZIP +4. Business mailers primarily use the extra four digits for quicker processing. When prepared in a typed or computerized format, USPS automated scanners can read the codes when the mail is processed. Additionally, businesses can use bulk-mailing software to translate these nine-digit codes into bar codes the USPS uses for automated mail processing."
Message 24 of 32
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Ebay put wrong address on shipping label

While the USPS requires the five-digit ZIP Code for second- and third-class mail, it does not require you to use the ZIP +4. Business mailers primarily use the extra four digits for quicker processing. When prepared in a typed or computerized format, USPS automated scanners can read the codes when the mail is processed. Additionally, businesses can use bulk-mailing software to translate these nine-digit codes into bar codes the USPS uses for automated mail processing.
Message 25 of 32
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Ebay put wrong address on shipping label

Directly from my postmaster.
While the USPS requires the five-digit ZIP Code for second- and third-class mail, it does not require you to use the ZIP +4. Business mailers primarily use the extra four digits for quicker processing. When prepared in a typed or computerized format, USPS automated scanners can read the codes when the mail is processed. Additionally, businesses can use bulk-mailing software to translate these nine-digit codes into bar codes the USPS uses for automated mail processing.
Message 26 of 32
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Ebay put wrong address on shipping label

Please update when you find out why it was really returned. Would love to hear the outcome. Thank you and I hope your day gets better. 

Message 27 of 32
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Ebay put wrong address on shipping label

Ok so you got all that sorted out. Now to go back to my original question. Why would eBay omit a part of someone's address on the shipping label? Regardless whether they believe it is necessary or not. If an eBay customer states this thier preferred address why not put that preferred address on the label?
Message 28 of 32
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Ebay put wrong address on shipping label


@innocentmischef wrote:
Ok so you got all that sorted out.

So you’re acknowledging that your Postmaster is wrong?

Message 29 of 32
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Ebay put wrong address on shipping label

I don't know the answer to your question.  I did just choose an item of ours awaiting shipment in which the zip code given by the buyer has the +4.  At the shipping screen, however, the +4 is missing.

 

Could be because it's not  mandatory according to the USPS and therefore not deemed necessary by the computerized system therefore defaults to what is necessary.  ::shrugs::

 

~M

Message 30 of 32
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