08-27-2022 06:11 PM
So I sold a card that weighs 1ounce and I am trying to print the label but when I press Purchase shipping label it give me a message in red saying "Something went wrong and we are not able to generate the Label" this happened to me yesterday and I talked to a rep and they said to purchase First class package and the would refund me the difference, but it's happening again and I doubt they will be so accommodating the second time. And my card only sold for 2$ with Free Shipping so buying a first class package just isn't viable for me. Anyone else having this issue?
08-27-2022 06:15 PM
@pandathatsi what category are you listing in? There have been several reports of this issue happening with items in the ccg mixed lots category.
08-27-2022 06:18 PM
It was in the "Individual Collectible Card Game Cards"