Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Invoice to buyer for extra shipping costs

Hi Good Afternoon! I have a BUYER who has paid for an item but the shipping costs are a lot more than expected due to the size of box. They are willing to pay the extra shipping, but I don't know how to send an invoice for this. Appreciate your help!...

Resolved! Ebay gaurantee on items not received

Ordered a generator from a vendor. I have copy of order showing tracking number from vendor. Item not received, have copy and picture of UPS delivery showing same tracking number, but delivered to a different address and the delivery of an obviously ...

Resolved! Shipping an area rug 29" x 20"

I will have to ship a small oval area rug 29" x 20". I rolled it so I ended up with a roll that is 20" long and diameter of the roll is about 5.5". I have a poly mailer that is 18 x 12 so I tried to put it in on an angle. Just too long. So my questio...

Dim Weight Calculation

No doubt this has been asked before but I have searched the boards and cannot find an answer, so here we go....I am going to list a large item (a vintage car seat) and the box/packaging I made up to ship it in is 64x33x15.and at 90 lbs. I was going t...

Shipping

I recently sold an item and purchased my label at the post office because I insured for 1000 dollars,eBay will not let me enter my tracking number in my shipping page ,package has been delivered but eBay still shows in transit,the only option is auto...

New format for printing labels - cannot print from label printer

Hello all! First time asking a question although I've been here often to get helpful information. I tried to print a label this morning only to find a new update that does not provide the option to save the label, only print. I can't figure out how t...

Resolved! What to do with Lost Package?

I sent a buyer an item that got lost in the mail. It was a first-class package USPS has not updated in a week. Obviously, it is not insured, so it is simply my loss for the item and the postage, too. How do I work it with the buyer other than communi...

Shipping labebls DOWN and NOT RESOLVED!

The shipping issue still exists and has for about an hour. MARKING IT "RESOLVED" IS SHIFTY.Fix this!SCREENSHOT:

(Resolved) No Services Available on 9/1/2023 at 15:55 MDT

On the "Ship your order" page, I enter (as I always do) the package weight and dimensions, then press the Tab key in the last dimension field, which has always caused the page to update with the expected price of the upcoming label to be printed, and...

No option to purchase shipping label for sold item today on eBay!

Who else is affected?

Shipping

Is ebay shipping down or experiencing problems, or is it just ebay. Tried google and firefox with the same results, also asking us to sign in several times. Every first of the month do we have to put up with ebay changes that screw up everything? Fix...

International sales/shipping

Ok, so I think that all my listings are on the Ebay International shipping thing but I am getting messages from a buyer in France who claims he cannot purchase.My item has free shipping which is what he is looking for.When items go through internatio...

I don't see envelopes as a shipping option for jeans?

I have a lot of Levi jeans I wanted to try selling and the cheapest way to ship that I've seen is to ship in a padded envelope or a legal flat rate. But the problem is it doesn't come up as a shipping option when I try to list it. Is shipping in the ...

I'm almost certain my USPS carrier who delivered packages by my neck of the woods is now a thief.

I'm always home to pick up packages with the same USPS delivery guy. So he's a regular dude I see all the time. Not very friendly, curt with a mean demeanor but friendly with other tenants in the buildings when he's delivering packages to them. My in...

Resolved! international shipping snafu

Can you help me with my rookie mistake?I tried to find a more cost-efficient way to ship. Got the exact cost for shipping in the U.S., and I listed it as a flat rate for the buyer. Problem is that I didn't correctly block international buyers (mistak...