Simply-the-best-for-you Volunteer Community Mentor
Sure here is a photon what is also weird is the item sub total is showing 0. (Yes I was paid, 100% sure in that and no refund was issued)
the item number in the screenshot
Sorry, no Apple products here.
There IS a Chrome extension, if someone wants to try & replicate, that allows you to simulate various OS's, including both Android & IOS. I had it at one time, but never installed it on my new PC. I don't remember the exact name of it, but it worked fine, when I had it.
There are a variety of differences between the app on Android & the web based version, not specific to EIS, just in general. Several of them drive me nuts 😑
@wastingtime101 wrote:
This is the first report I've seen to date. Normally I'd suggest contacting CS with a screenshot, but since EIS is pretty new I think it's appropriate to ask kyle@ebay if he could file a report with the iOS and/or international shipping teams. Could you provide an item number for Kyle @agemelee?
Hey @simply-the-best-for-you - do you have an iPhone where you can replicate this on the app? I know you've had a bunch of EIS shipments. If you can replicate it, please post an item number to support the ticket. 🙂
Hey @wastingtime101 thanks for bringing this to our attention! We'll be glad to pass this along to our shipping team.
Hey @agemelee if you continue experiencing this, I'd recommend getting in touch with our customer service agents so that they can gather all of your account-specific info and report from their end too. That way we can cover all the bases (if needed).
Kyle,
