Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How to ship a Stairmaster

The customer has paid for the shipping label through USPS but they said it's too big for them to ship. Could someone please help me.

Resolved! Is it ok to wrap a shipping label around a box (address on top, tracking on side)?

If my shipping box is not wide enough to have the entire shipping label on the top, is it ok to fold the label so that the address is on top of the box and the tracking barcode is on the side of the box? I have these narrow boxes I would like to ship...

My package to a buyer is sitting at my local post office, they are not moving it along, what to do?

I recently dropped a package to a buyer to my local post office. The package had been returned to me for a reason the post office admitted was their error. The post office rep at the buyer's local post office advised me to drop it off to a post offic...

Buyer did not provide an adequate address

CAn someone help me with an issue with a buyer? I do not often sell on eBay. Recently, a buyer won an auction. They provided an address that looked like this (I have changed details): mary Smith 5672010 Sampson DriveSampsonville ME When I shipped (wi...

Ebay not marking delivered to agent as delivered?

Is this a bug or a new change? When usps makes a delivery thats says “delivered to agent” its considered delivered by usps. ebay is now not marking this as delivered.

Selling Camera -- Excluded Shipping Locations After Suspicious Bids

Hi -- I'm an occasional seller and listed my personal camera that haven't used much at all. I had a couple of bids that seemed legit and then someone from China who joined eBay yesterday with zero feedback placed several bids in a row that bought the...

shipping

getting the message " It was not possible to generate the label. Something is wrong. Please try again later."

Resolved! EBAYS SHIPPING LABEL TAKES MY HANDLING FEE

The buyer pays shipping and handling ( which I usually include $1 or $1.50 for my supplies; ink, boxes, tape, etc)First, I understand that eBay states it doesn't charge for a shipping label......butWhen you use their shipping label, they deduct the s...

Manage Listings shows Free Shipping when using Rate Table

Hello. I'm still getting used to things after a long break, and Rate Tables are something new to me. I created a Rate Table and used it for a couple of listings. When I look at my listings under "Manage Listings," those listings are indicated as Free...

I want to offer Free shipping

I want to offer free shipping. I will pay for all shipping and handling costs. Yet it seem no matter what I do, my listings will say "$ THE PRICE + Shipping (you pay)". How can I get rid of the "+ Shipping (you pay)" statement that the buyers see? I ...

Regional Rate Boxes.

I know that they are being discontinued, but this was not supposed to happen until the 22nd not the 17th. Ebay has removed the option to select either of them today. Directly from the USPS website:"Effective January 22, 2023, Regional Rate Boxes will...

Media Mail Shipping

I had to pay more for my 2 lb. media mail package than the buyer did today Jan. 23 2023. Did prices increase today for media mail?

wrong address

I am trying to get in touch with e_techparts store owner urgently please tell him to e mail me

Resolved! voided shipping label still attached to item as second label

I voided a shipping label that had wrong ship method. then I created a new label with correct method. both labels are attached to the item. I tried to go in again to the label and it said it was voided. the item is now listed as delivered in multiple...

New PWE standard rate .57 to .60 - Free shipping raise prices?

Good morning sellers! Ebay rates for PWE standard went to 60 cents, 3 cent raise. I mainly sell trading cards under $20 where pennies make a difference in cost recovery ---which is my main motivation----sell the stuff I don't want to get what I want....