Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Furniture

Relatively new here and trying to figure out best way to ship furniture. I have used FED Ex ground and frieght but the cost is high. Also, I have a buyer who wants an estimate for shipping a piece of furniture. I asked her for her zip code only so I ...

USPS tracking is so fast.....

I mailed something July 31st and it arrived August 3rd with tracking from the USPS...from San Francisco to New York...didn't use an eBay label...just a walk into my post office as I do every week and mail it.I never know how fast sometimes my items g...

Waiting for Shipping refund

I created then immediately canceled a USPS shipping label. I received a confirmation email stating that it was canceled. But when do I receive the money and or who can I contact about it.

bad service from usps/ebay/paypal

Los envíos de USPS son HORRIBLES!!!.No tiene seguimiento real. Usps indica entregado CUANDO SOLO han entregado la encomienda "al AGENTE PARA ENTREGA FINAL". nO HAY SEGUIMIENTO NI INFORMACION DE DICHO PROCESO.OBLIGAN A USAR USPS, no hay forma de elegi...

Item did not arrive at ebay hub

Hi, I bought an item from USA and it was delivered on monday to Glendale Heights to individual but still it did not arrive at their hub which is kind of concerning because every item that I have bought before was quick to arrive at their hub. Is it n...

ebay permits sellers to list items as located in US when they aren't, according it's AI

Item listed as located in New York state when it's actually in Hong Kong. I reported this deception, and their AI found it doesn't violate their listing policy. I submitted a second report.

Resolved! Claim amount for lost mail

Hi. My package got lost by USPS. I filed a claim and uploaded proof of what the buyer paid. The claim was approved. Now I pay that money to the buyer. Package was shipped ground advantage. My question is, did I just loose my items and get no reimburs...

USPS Taking Too Long On Insurance Claim

I sold a 1970s 8mm film projector and shipped it to the buyer by USPS Priority Mail. It arrived damaged. I had the buyer ship it back to me - I paid for the return shipping. Upon receipt of the projector, I immediately refunded the buyer. I found tha...

eBay refund page not working

I have been trying to refund postage to customers but the refund page is just not working. The reason for refund is not there and the rest of the page is 'greyed' out meaning nothing can be entered. This has happened before but it usually clears itse...

Calculated USPS Ground Advantage undercharging by 12%

I sold an item today - 22 lbs 38x18x13 with calculated USPS ground advantage. The buyer paid $133.66 but the label cost is $158.55. This is approximately a 12% undercharge. I checked the estimated shipping cost with eBay shipping calculator and it di...

Combined shipping

I have a buyer that wants to purchase multi items from me and wants to combine. I think I have setup my shipping preferences for combine shipping but the buyer messaged me back and I quote "eBay won't let me just request combined shipping since it lo...

Big auction houses can take over a month to ship items. Why the huge eBay hurry?

Some things need very careful packaging and not everyone can ship to post office every day. Trying to make sellers carefully package and ship to the P.O. the next day is fine as long as they can do it. Most can't. Either the packaging is lousy or the...

Sebring, FL post office misdelivering packages to US 27/FL 98 addressez

Is anyone else having problems when they send packages to an address along US 27 N. or south also known as Florida State 98 north or south? Every time I send a good size package to a US highway 27 S. address it ends up at that address on US Highway 2...

Heads up, 3 UPS rate increases before end of 2024

Ebay announced rate increase August 12th, E commerce posted "surcharge rate increases will rise to $7.75 from Sept. 29 through November 23, and will rise again to $9.95 through December 28, 2024 (just about the time to expect new shipping rates for 2...