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EBay to step in?

Ok so here is my problem.  I requested a refund from a person over a code for a game.  ( I know I should have read the description better because I thought it came with the CD)  well when I requested the refund they have argued with me in not giving it to me.  I have not used the code or anything because why buy a gaming code when you can get it off google for free?  After arguing for a while they finally said they would give a refund once they sold the code to another person. Which again why?  Just give me a refund I haven't used the thing.  So after more arguing they agreed to give me a refund.  So then I gave them a bad review and I get a message today saying they aren't going to give me a refund because I gave them a bad review.  How can I get eBay to step in?  This has gone on way too long and all I want is my refund 

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Re: EBay to step in?

The listing was clear:

Delivery: Digital Code by eBay Message/Email

 

eBay will not help with this since it's a digital item. If you want a refund you will need to file with PayPal for ITEM NOT RECEIVED. The item is also listed in the wrong category. Always check the seller's feedback before bidding/buying. That seller has enough negative feedback that you should have been warned.


I am not an eBay employee. I'm a US eBay Community Mentor.
Sunny

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