cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Does eBay evaluate shipping address of First Class Letters?

brian@ebay  

 

In today's Weekly Discussion with eBay Staff Brian said:

My understanding is that we verify addresses during the label printing flow. If there is an issue then cancelling the sale (like you did) is the appropriate process to follow.

 

Does this mean that eBay does NOT verify addresses sent as First Class Letters?  eBay should verify ALL buyer addresses, not just those sent with eBay printed labels.  That would reduce the all too frequent  returns by the USPS of "Unable to deliver..." letters.

Message 1 of 2
latest reply
1 REPLY 1

Does eBay evaluate shipping address of First Class Letters?

I can agree, that would make much more sense to do. But as a business perspective, it would cost money to make a framework that does this, and even if they did, they might make sure it is a properly formatted address, not a program that makes sure it's not a reshipping or fake address. (This is just hypothetical)

 

Besides, you as a seller have the sole responsibility of selling and shipping the item to your buyer, so it is up to you to make sure that the address goes somewhere. If you do not feel easy sending it, you can cancel the order with "Problem with Buyer's address" and you will not get dinged (Ebay FB chat rep confirmed with me)

I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
Message 2 of 2
latest reply