Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Missing shipment..

An item sent to me from Europe has disappeared in ISC New York, No tracking since May 9th, the seller issued a refund... It seems that US customs either has a huge backlog, or not enough employees in the last year..

Combined Ship Fed Ex Labels Not showing Direct Signature Tracking

I had two combined ship orders that I chose to combine with Fed Ex. The orders were not combined by the buyer. I get the option of adding Direct signature tracking and it is absolutely charged for and added to the cost then I go to print the label an...

slow usps causing refunds

Ebay needs to add time to the shipment of goods. Instead they are refunding payments to the buyers before the item is received through no fault of the seller. Sellers should not be monetarily penalized due to a poor postal system. The problem is not ...

SHIPPING CHARGES

Can I change the shipping option of an item that I have sold on e-Bay to a cheaper option per a request from the buyer?

Items Being Returned from International Standard Delivery Center in Kentucky

I have previously posted and have read two other sellers complaints that the ebay consolidation center is returning items back to sellers saying the items are prohibited from being shipped to foreign countries (in my case Australia, UK) and others (C...

My mom's not on eBay - but she's getting eBay packages - and now eBay returns! Help!

A few days ago my mom (she's quite elderly) got a package from a seller on eBay - it was a watch. Today my mom got two more watches in the mail - this time looking for a refund. We know it's eBay because they included a return slip printed from eBay ...

waiting for delivery

Hi all, It seems provided tracking no is a fake one#RU832121256NL I have tried this several places but it is not working.Tried to contact the seller but he is not replying for any massage. Please help me. Thank you

Resolved! Cannot edit calculated shipping rules to allow combined shipping

I want to let buyers purchase several individual items and combine shipping automatically (Allow combined payments and shipping). However, https://www.ebay.com/ship/prf (where calculated shipping rules are located) does not have an Edit Button there,...

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Buyer didn't include apt #. Item shipped back to me. How do I charge the buyer again for shipping?

The buyer paid, i shipped, the item was shipped back to me. The buyer has noted that this was their fault and is willing to pay for shipping again and has requested an invoice for the additional shipping charge. I cannot find the "Send an invoice" op...

Anyone know how to reset or correct the email address the USPS has tied to my payment card?

I don't bother printing labels on stuff where I save less than a buck, or on Media Mail where there is no discount, which also gives me the excuse to go to the counter and get the prepaid labels scanned in with my transaction.I have them email me a r...

E-Bay's shipping is totally messed up and there seems to be no way to speak to a real person !!!

Listed and sold an item with correct dimensions and weight.E-bay's shipping label system chose a label for a totally different package size that the item definitely won't fit into - it chose a flat rate envelope!!! The shipping amount and choices pre...

Shipping Standardization

Is there a box I can check somewhere to tell E-bay that I use the same shipping details in terms of box size and delivery service every time, rather than having to enter in anew every time?

ebay standard envelope - can I turn off delivery notifications to buyers?

so as we all know the tracking on ebay standard envelops are scanned by sorting machines and never by a postal carrier just prior to delivery. therefore, the actual date of delivery will often differ from what shows in tracking. Is there a way to tur...

Late Shipment Rates Creeping Up But Not Shipping Late

I print my shipping labels in the morning and drop them off at the pickup box before the pickup time everyday so why is my late shipment rate slowly creeping up? I'm sure it is because the post offices are not scanning things in a timely manner due t...

realice una compra pero esta no se refleja en el historial de compras

realice una compra pero esta no se refleja en el historial de compras, el debito ya se realizo por medio del banco emisor de la tarjeta. utilice Google Pay