The eBay Community

Resolved! The Disadvantage of Ground Advantage When The Package Is Lost.

I just discovered that ground advantage isn't that much of an "advantage" when it comes to filing a lost item claim with the USPS. The waiting period to file an insurance claim is 45 days and an additional lengthy wait time to receive a refund. If yo...

Bought a counterfeit

I bought a hoodie off ebay about 4 months ago thinking it was the real thing. Recently i decided to sell it on GOAT because i did not want it but they said it was a replica. Is it still possible to get a refund on this fake hoodie from the original e...

Bought a phone on eBay. Sold it almost two years ago. Problems with buyer.

So I bought a Pixel Fold in 2023 from a seller. Listed as Verizon locked. Didn’t have any notion of it being financed. I wouldn’t have bought it if it did. Sold the phone months later. Just today got a message from the buyer of the phone saying it wa...

EIS INR Hold?

So today I got the following message: We want to let you know that your buyer opened a request because they haven’t received their item.We see that the item has reached our shipping hub and is on its way to the buyer. We’ve got it from here. There’s ...

Contacting a customer support representive in 2025

Hey, Is it possible to contact a customer support rep via a contact form or email? The chatbot is useless: It did not understand any question, it tried to forward me to live agents which is possible only from "Monday to Sunday, from 9am to 6pm CET" a...

Ebay "we couldn't verify this card "

This site cant verify my card ebay's system is telling me to go cry about it. i tried EVERY thing and the can't verify my card Can you please help me and it better not be any crapebay fix this NOW

Why does it have to be re-authenticated?

I just bought a jacket on ebay in December and had it authenticated. The tag is still intact and nothing has been changed. I listed it on eBay with the tag still attached in all the paperwork and my auction says it’s going to be shipped to the authen...

How do I accurately calculate shipping when offering more than one of the same item?

I have 8 of the exact same item to sell. For this reason, in the Sell an Item form I've indicated I've set the Quantity to 8 and I've chosen Buy It Now and turned off auction or accept offers. I know the size and weight to ship one of them. I can't o...

Selling on eBay it’s worthless!!!

I don’t know why I even bother selling and listening things on EBay! Vinted and Facebook are so much better. Every item I sold on EBay it’s lost 50% of sale to selling fees, listing fees , promoting fees, postage, vat, and who knows what else… it tak...