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Do not allow sellers to use UniUni as their delivery service

Recently sellers (particularly from China) have shifted to using UniUni as their US delivery service. It has been a nightmare. I order a lot of packages from overseas and a good deal of my packages get "returned to warehouse" where they disappear. Some packages go completely missing. This is occurring more and more frequently. I have been on eBay since 1998 and it is only in the year 2025 that I am experiencing horrendous delivery issues. They are all related to this delivery service UniUni. eBay, please make it unacceptable for sellers to use this delivery service!

Message 1 of 20
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19 REPLIES 19

Re: Do not allow sellers to use UniUni as their delivery service

   From China you say..........Hmmmm. Lesson learned?

Message 2 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

@robokid 

 

Easier solution by far is to avoid sellers from China.

 

eBay is not interested in UniUni.

eBay seller since 1999. This is a posting ID.
Message 3 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

I'm pretty sure there are "other factors" in 2025 that are affecting your deliveries from China.

 

2 suggestions:

Take advantage of the MGB

Stop buying crap from China

Message 4 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

I've recently had three separate orders from three different dealers (one in Japan) go missing thanks to UniUni.  I think they're a scam, and I'm amazed eBay is allowing them to be used as logistics.  I called eBay cs about it, and they didn't seem to care.  

Message 5 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

I bought  from a  Chinese  seller   that  has their  goods  in   one of  four   fulfilment centers here  in Southern  California  which  is  partly  owned  by eBay . they  have tracking  through  UniUni  .The fulfilment center  has  shipping service  as good as Amazon  with next day delivery .  I can't answer  about  shipping  from main land   China  since  I have not  bought  from any sellers there in number of years   .I do by from Tiwana  sellers   because shipping service is great  .    

Message 6 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

I have had the exact same issue. UniUni says my address does not exist so they send it back to the warehouse. I call for a redelivery and they still do not deliver it. 

Message 7 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

I also had a terrible experience with UniUni.  I ordered an envelope-sized package from an Ebay seller overseas.  If this was delivered by any of the major carriers (USPS, Fedex, UPS, Amazon logistics, ontrac), they would have put it through my mail slot...or at least put it in a place where it couldn't be seen from the street.  The UniUni delivery person placed it at the top of my steps, in the very center where it was widely visible.  It's the first package I've had stolen in 25 years at this address.

Message 8 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

Package was left in plain sight and was taken before I got to it.They have to do better.

 

Message 9 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

I've got the same issue right now, package delivered on the ground, by the door, in an alley, on a Sunday, to a closed business.  A $400 package that eBay will not help with because the package shows delivered! I notified eBay, the seller, and UNI UNI. No one wants to take ownership. 

How many complaints must eBay get in order for them to step in and stop this fraudulent activity?

 

Message 10 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

One of the things that eBay cautions buyers about is to be sure you have a safe place to have your packages delivered.

eBay was NOT responsible for the fact that packages were apparently stolen.  No one employed by eBay delivered your purchases.  

 

Message 11 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

Jus had some shoes delivered using UniUni and didn’t have a problem package came a week earlier than i expected 

Message 12 of 20
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Re: Do not allow sellers to use UniUni as their delivery service


@mooncat_watches wrote:

I'm pretty sure there are "other factors" in 2025 that are affecting your deliveries from China.

 

2 suggestions:

Take advantage of the MGB

Stop buying crap from China


 

Yeah, like your iPhone or Android phone, or the clothes you're wearing, or the computer you're using to post to this forum, or your toaster or microwave oven, or your vacuum cleaner, or your television, or the electronics in your car, or the aftermarket parts your mechanic uses when repairing your car? All that crap from China that you can live without.

 

 

Message 13 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

Initiate a chargeback.  Thast's what I'm getting ready to do.  UniUni is useless.  

Hundreds of UniUni packages were recently found in a dumpster in New York I think.  Their drivers are lazy liars.  They dump the packages and mark them as delivered.

Message 14 of 20
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Re: Do not allow sellers to use UniUni as their delivery service

Not practical for a lot that comes ONLY from China.

Message 15 of 20
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