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Different Estimated Delivery Times Showing on Listing and Checkout Page

Hello,

 

Today I noticed my listings are showing different Estimated Delivery Times on Listings and Checkout Page. It's a huge difference which I'm afraid is affecting my sales. 

When buyers are checking my listings it shows a very late delivery time but when they add the item to the cart and proceed to checkout the delivery time is updated with a much shorter (and realistic) delivery time. 

 

Please note that for this testing I made sure I was using the same location both for searching listings and checkout page. In this case it was the United Kingdom. 

 

Why is that? Is there anything I can do so buyers see the shorter delivery time showing on my listings?

 

How buyers see it while checking my listing: 

 

Screenshot 2025-04-26 172549.jpg

 

 

How buyers see it while at checkout: 

 

 

 

 

Screenshot 2025-04-26 172545.jpg

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Different Estimated Delivery Times Showing on Listing and Checkout Page


@darwinslabs_com wrote:

Please note that for this testing I made sure I was using the same location both for searching listings and checkout page. In this case it was the United Kingdom. 


I don't think you did. The first screenshot shows shipping to "?". 

 

When I enter UK as the shipping destination I see the same May 14 - June 4 on the listing and at checkout.

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