Did not received items and seller does not response

[lycheango0]

I have made purchase on 13th Apr-2020 due to covid-19 problem they let me wait until June 2020, but until now I have not received the items. I have contact seller many times they let us wait until June. Until now it's 2020, I still not received the items and chatted to seller, they didn't reply. I want my money back. Please ebay take actions. I also opened the case in resolution center but it does not help me at all since the seller does not reply and e-bay only let us to contact seller else close the request. Is that what you could help your users ebay?

[aproudparent2010]

You had 30 days after last expected delivery date to open a case.

You let them string you along so eBay probably won't do anything for you.

If you paid with PayPal they give you 6 months