Delivery of an item

[bealluch11]

I sold an item that was paid for and picked up locally.  How do I show the item was delivered?  If I select "Buyer paid - ship now" it only gives me three choices:  (1) Get Shipping Label; (2) Mark as shipped; or (3) Cancel.

If I select "Mark as shipped" it never gets to delivered and even asks for a tracking number which I don't have.

[stainlessenginecovers]

Sounds like the listing did NOT have 'local pickup' as an option. Not much choice now; print a label and put a 'thank you' card in it for the buyer?? 

[bealluch11]

It did have local pick-up as an option.

[ebooksdiva]

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@bealluch11 wrote:

It did have local pick-up as an option.

The following should have been done at time of pickup.

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Proof of pickup

Proof of pickup is required to protect you against item not received cases. 

For proof of pickup you can:

• use the eBay app to scan the QR code the buyer received through email
• use the eBay app to manually enter the 6-digit code the buyer received through email

To scan the QR code:

1. Go to Selling on the eBay App.
2. Go to the Sold tab.
3. Select the Arrange Pickup banner.
4. Tap the Scan to confirm pickup button.

If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.

[bealluch11]

Thank you for your help.

I didn’t know this so it is too late now.  Should I print a shipping label then?

[wastingtime101]

Why don't you just message the buyer and ask them for the 6 digit confirmation number referenced above, then enter it on the app?

[bealluch11]

Yes, I will see if I ask the buyer for the 6 digit confirmation.

Thank you for your guidance.

[luay2]

There is nowhere on the app to input a 6-digit number nor to scan the QR code because there is no Arrange pick up banner. I have updated the app - Ebay have my money and the buyer has collected - how to do I release the funds?

[Anonymous]

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@ebooksdiva wrote:

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@bealluch11 wrote:

It did have local pick-up as an option.

The following should have been done at time of pickup.

---

Proof of pickup

Proof of pickup is required to protect you against item not received cases. 

For proof of pickup you can:

• use the eBay app to scan the QR code the buyer received through email
• use the eBay app to manually enter the 6-digit code the buyer received through email

To scan the QR code:

1. Go to Selling on the eBay App.
2. Go to the Sold tab.
3. Select the Arrange Pickup banner.
4. Tap the Scan to confirm pickup button.

If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.

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NEVER ACCEPT ANYTHING OTHER THAN CASH FOR A PICKUP!

That does not provide you with any protection at all!

The buyer can file a complaint with their credit card, bank or payment processor which is ENTIRELY SEPARATE from eBay's empty promises of protection.

eBay can force you to add a electronic form of payment to the listing but they can't force you to use it.

You can't say cash only in the description but eBay does allow you to place a statement similar to this in the description:

Contact me for pickup payment methods prior to purchase.

In order for a valid sales contract to exist the buyer must contact you via eBay messages. You reply that you only accept cash on pickup.

You should also state nothing larger than a $20 bill as these are less likely to be forged. You should get yourself a counterfeit detecting pen and check random bills as bad $20 bills are starting to creep into the system. The local Goodwill checks $20 bills and above with such a pen.

Also make it clear that this is a pickup by appointment only - they just can't show at your door whenever they want to or make you wait around the house for hours because they are late.