Delivering an item in person but charging for delivery...

[gimme_it!]

I sold an item which had shipping. Since the buyer is within driving distance how do I handle the 'shipped' because I want to keep the shipping charge in because it is a fair distance away.

[jameshen1]

I wouldn't deliver to the buyer.  Have them come to you or meet at a neutral place near you like a police station, library, etc...  But they should drive and incur the cost, not the seller.

[jameshen1]

Or just collect the shipping and ship it.

[1tuna]

if its a fair distance away then what is the point of driving it there...........

maybe you offered free shipping on a bulky item or need to satisfy a finicky buyer

I think there is some new code thingy to use for in person delivery now

good luck

[bonjourami · Accepted solution]

If you deliver the item yourself, you have no tracking to prove it was delivered.The buyer can file an inr. Tracking is not required on pick up only items, but it must be listed that way.

[no_zero369]

@gimme_it! 

If you are going to do an in person exchange of your item, you need to list it with the 'local pick up' option. 

Then you need to follow the Local Pick-Up rules ebay has:

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/local-pickup?id=4181&st=12...

When you list it this way and the buyer selects 'local pickup', then the buyers gets a QR code - one of those square boxes with all of the black squiggles inside.  You use the eBay app and scan the code the buyer got from eBay to confirm the pick up was complete.  That way you are protected.  Otherwise, just dropping the item off and you have no proof acceptable to eBay that the transaction was complete.  In that case a slickster could file a case for Item Not received (INR) and win - you have no delivery proof.  Then you are out the money AND the item.

So you choice on how to handle this - take the risk of a max loss or do something to mitigate the loss?

[wastingtime101]

Either ship it or cancel the sale and relist as local pickup. You're asking for trouble if you hand deliver it when the listing charged shipping.

[gimme_it!]

Thank you very much. Everyone's comments were helpful. I decided to ship the item to avoid any issues.

I am very grateful for your help.