Delayed transit is the sellers fault.

[mrosurplussales]

I have been sent multiple message from eBay, saying seller protections will be this that and the other.

For delayed transit times.

Well let's see some action.

[mrosurplussales]

tyler@ebay

[lamber9347]

---

@mrosurplussales wrote:

I have been sent multiple message from eBay, saying seller protections will be this that and the other.

For delayed transit times.

Well let's see some action.

---

If you go up on this page to seller news, then announcements, the 3rd story is updated info on shipping delays. There's updated info on INR cases and timelines.... 

[mrosurplussales]

Absolutely, one form of this that and the other.

Speak on it.

How we’re protecting you during the holidays 

Late deliveries this holiday season will not impact your seller performance rating as long as you continue to meet the expectations you set in your listings. You receive credit for shipping on time when any one of the following happens:

• Tracking shows a physical carrier scan any time within your stated handling time
• Buyer answers “Yes” to item arrived on-time when leaving feedback
• Tracking shows a delivery scan within the latest delivery date for the shipping service selected  

[mrosurplussales]

How about this little gem.

If you meet one or more of the above requirements, we’ll automatically reflect on-time shipping for the transaction. You will not need to contact eBay customer support. 

[316dountoothers]

I refuse to sell anymore this month.  Ive got 7 open cases with USPS and **bleep** off buyers.  I have over 10 packages, all sent the same day 12-3-20 that havent moved ONCE since I dropped them off and scanned them in.

[mrosurplussales]

It is definitively a problem, with USPS handling times.

Did you or any seller promise a delivery date?

Late deliveries this holiday season will not impact your seller performance rating as long as you continue to meet the expectations you set in your listings.

[oldold-timer]

I purchased an item today from NY going to TX USPS FC and eb gave me a EDD of Dec. 21.  1 chance in a 100 that is going to happen.  So they extended EDD's a couple of days, but still not nearly enough IMHO.

[mrosurplussales]

Been doing this for as long as eBay has been around and did not know or need to know what an EDD was.

Maybe there are some acronyms from my work eBay needs to learn.

But really you're message sums it all up.

"eb gave me a EDD of Dec. 21."

You had nothing to do with this EDD or the devising of it, so why would you be held accountable by it?

[goldguy22k]

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@mrosurplussales wrote:

Been doing this for as long as eBay has been around and did not know or need to know what an EDD was.

Maybe there are some acronyms from my work eBay needs to learn.

But really you're message sums it all up.

"eb gave me a EDD of Dec. 21."

You had nothing to do with this EDD or the devising of it, so why would you be held accountable by it?

---

Oops!  Doubt this reply will earn me any awards, but.... 🙂😎

Thems the rules you agreed to when you signed up?🤔

[mrosurplussales]

The short answer is this, Ebay wants to save face, instead of doing there job, as stated by them selves:

"We’re managing estimated delivery dates, continuing to give sellers credit for meeting their stated handling time, and advising buyers to anticipate potential delays."

They are not, they want to call you to the carpet and make you tell the buyer it is going to be late or not received at all.

Hence making you upload tracking when the buyer says that they have not received the item.

BUT WAIT, DID YOU UPLOAD TRACKING?

Of course you did when you bought you're label on eBay, it was automatically uploaded and the buyer was sent a copy of the tracking, to his or her email.

eBay
Hi ****, your order is being shipped!
Click here to access order details
Tracking Number:

[mrosurplussales]

Absolutely, can you present a copy of the specific rule, that applies to this situation.

[vintagecraze50]

You have 10 Days for an extension if the buyer opens an INR. Figure that into the last scan showing where this package is and the estimated delivery date if there is one on the USPS website. If buyers start INR, do your best to help them understand the situation and be patient. That should work, but if the USPS has your package in limbo for weeks on end with no movement, then you will have a very unhappy buyer. 

[mrosurplussales]

"You have 10 Days for an extension if the buyer opens an INR"

If you upload tracking to the INR, that you already uploaded once, via eBay to the sellers console.

Be prepared to be called to the carpet for you're miss deeds.

As eBay does not want to do what they have been paid to due, which is middle a sale.

[mrosurplussales]

Specific eBay policy "AT THIS TIME."

Guaranteed to be thrown out the window with no warning or explanation in the short future.

If tracking on the item shows movement within the past 10 calendar days and the parcel is in the destination country, we’ll keep the request open for 10 more days from the time the buyer asked eBay to step in to allow additional time for the item to be delivered. After that time, if there is no updated activity, eBay will consider the item lost and we’ll ask the seller to refund the buyer.