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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

return an item

Hello.. how to return an item? Thank you.

AUDI Q5 SUNROOF SHAPE

My name is J R BURRELL I received my AUDI Q5 SUNROOF Shade today..It is Garage..when I open the Shipping Box and open the Shipping Bag the Pieces fell from the Bag.I purchase THOUSANDS of dollars of Products from EBay. This is un expectable ..I will ...

offering Global shipping program

Want to add Global Shipping Program to my listing, I have hit submit,Is that all you have to do?

Selected eBay Standard International Delivery but a regular international label was produced

I ship a lot of orders using eBay International Standard Delivery. Tonight I was shipping an order going to Canada. The buyer had paid for eBay International Standard Delivery and that was the option I chose for the label. However when the label was ...

Ebay standard envelope

Prior to using Ebays standard envelope I was selling sports cards using a PWE. During that time I had some item not received which I could not control because the post office being overwhelmed. This past February Ebay informed me that rate was too hi...

Seller sent me wrong item. I returned item, Seller has not refunded me yet

The seller sent me the wrong item as part of an order. The seller offered a refund and now has disappeared. I opened a case with ebay, and ebay told me to return the item for a refund. The item was delivered on Wednesday and I have not heard from the...

How to ship high value Video Games who do you use for insurance and carrier?

Hi, I have some high-value video games to list from 3-5K and was trying to find out what insurance and company to use? Fedex said for collectibles the limit is $1K. UPS capital didn't know if they covered it and hasn't called back. Any suggestions? I...

Return Help

I sold some legos that I bought from best buy and the buyer opened up a return request for item not as described. I sent him a return label to best buy along with a return form. He refuses to reply back to me. I need the legos returned to best buy by...

Printing a shipping label to a Label Printer 100x150mm. eBay Australia. March 2021

Hi, I purchased a standard shipping label printer with 100x150mm (4"x6") labels so I don’t have to print A4 paper pages and having to fold and put in a clear envelope and sticking it to my parcel. If I create a shipping label through Sendle I can sel...

Resolved! tracking

I have some issues updating the items I sold. tracking not updated

Emmanuel Claisse

The other number 13-05907-29465Weel cylin Rutuned # 9505 5144 0116 0303 6335 24Date rutuned:10/29/2020

ebay won't help... can someone out there help me?

I purchased an item in mid-February... a shipping label was created but after 10 days the item was suppose to be in a USPS in Cali and was not moving. I contacted the seller. They stated that due to the severe weather in the US, pkgs were being delay...

My refund still hasn't come in yet

So about a 4 days ago (The order was placed on march 1st) I was hunting for a GPU so I can complete my gaming pc and unwittingly bought one for cheap without reading the listing and low and behold I look in my messages to see the seller asking if I k...

Ebay starting to give automatic refunds on packages arriving late due to Storms and USPS

I just read a update that Ebay would be protecting sellers from the USPS shipping issues from the winter weather issues that are making all shipping take a long time. Well it didnt take long for ebay to go back on there word because now Ebay is issui...

Resolved! Seller finally contacts me back, says they shipped it, but nothing has updated.

So I bought an item last Monday (Feb 22) and it was estimated to get here on the 1st of this month. Three days after I purchased it, I got a notification that the shipping label was purchased, but nothing more for a few more days. I decided to messag...