Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Seller finally contacts me back, says they shipped it, but nothing has updated.

So I bought an item last Monday (Feb 22) and it was estimated to get here on the 1st of this month. Three days after I purchased it, I got a notification that the shipping label was purchased, but nothing more for a few more days. I decided to messag...

shipping item via eBay international shipping service

I am a US seller shipping an item to Canada. I used eBay international shipping service which cost the buyer $10 and cost me slightly less. After 6 weeks my package was relabeled by the shipping service and returned to me. The tracking number looks l...

Resolved! NEVER BUY FROM THIS GUY, HE'S A LIAR AND THE THEIF AND NEVER SENT MY PACKAGE

This guy never sent my package at all the tracking number is bogus its not us mail or ups or fed ex . he claims its at some center thats bulll**bleep**, my ups drops anything in the door and so does the mail no signature was required for this he's a ...

eBay $1 shipping

So this is my first time doing this but I had eBay envelope for $1 shipping on my $6 card I sold. But when I go to print the label it says first class and there’s nowhere to change it. Has anyone been here before?

Need advice with return as buyer

I bought an item from a seller which had a lot of issues not stated in the listing. I requested a return as item not as described and they have accepted it, but they are saying that I will need to pay the shipping. I received a message from ebay sayi...

Re: Ebay's new Economy Envelope for Trading Cards - anyone know if it's ONLY for Trading Cards?

I saw a Seller Announcement a few hours ago about a new economical, tracked envelope being introduced to facilitate trading card sales on eBay:https://community.ebay.com/t5/Announcements/Simple-Secure-Shipping-for-Trading-Cards/ba-p/31420436 Has anyo...

Postage calculator

Is anyone else having problems with the shipping calculator? I am getting complaints from buyers about excessive postage. For a package measuring 7x4x2 and weighing 2oz the postage is $10.50. The item sold for $8.50.A manilla envelope 12x9 and weighi...

FED EX 2 DAY SHIPPING

using ebay's shipping service...---FEDEX HOME DELIVERY: $15.94FEDEX 2 DAY: $13.63---I selected FEDEX 2 DAY for $13.63 and was billed $35.41!I called FEDEX to confirmed thatboth the size and weight of the item MATCHED (the one they gave the package - ...

Calculated one weight and printed label, then corrected the weight and printed label

So I've printed two labels, one about double the cost of the first label. I went to Post office and used the correct, lesser cost label. I have the unused label 9261299998825440449210. It says its waiting for the package to be delivered. I cannot see...

How do I schedule a UPS pickup using managed payments?

When I fill out the form on the UPS website to pickup a package from my house, I don't know what payment option to choose since we switched to managed payments. Does anyone know? When I drop it off at the UPS store they just scan it and give me a rec...

Something went wrong and we were not able to generate the label.

Having this problem when I try to print shipping label. Anybody else is having the same problem today.

Return Request for an International Order

International buyer ordered an product that was shipped and is now requesting a refund due to changing his mind. According to tracking, the item is in New Jersey so it hasn’t gone very far, but I’m not sure how to cancel further shipment or how to be...

Non return item

I'm looking at an item that states that it's non returnable (food processor attachment), but also states that it's backed by ebay money back guarantee.What happens if the item is no good and I don't want to keep it?

Is there a way to change Ebay's Estimate Delivery time?

I'm selling stickers that are around $3 and I feel like charging $3.50 for tracked shipping would really drive the business away. So I've always been sending them out via envelope and stamp without tracking. Recently though, with all the snowstorms a...

Buyer Requesting Return

So, after a long debacle, the buyer finally requested a return. For background information, read here: https://community.ebay.com/t5/Shipping-Returns/Buyer-Requesting-Return/m-p/31663070 The night I made the previous thread, I ended up sending a mess...