And it all means nothing becuase in the end the buyer can claim whatever and send it back regardless of your policy, and return a like item in destroyed condition and ebay stands behind them. I recently had a guy send me back the same "title" of books sold but in condition worthy of the gargbage. He knew what he was doing, he was a book guy and I knew too, so I double boxed them and double bubble wrapped them. There is no way possible it happened in transtit or shipping, beucase of the rairity of the books and his suspicous questions, I double bubble wrapped them and also Double boxed them! Boxes were undamaged, the book hard covers had been literally torn in half and folded in multiple ways. Ebay sided with the buyer! I appealed, ebay sided with the buyer. This wasnt' shipping damage, this was destruction. And they sided with the buyer. I'm out hundreds, this guy swapped out his damaged books for my collecter books. Zero Seller protection, zeor seller support. Without good sellers, ebay has nothing. As that is why now it is a penny store. I'm so frustrated.
