Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

HAVE YOU HAD YOUR LISTINGS REMOVED BY EBAY IN THE PAST IN LARGE NUMBERS??

Hi fellow sellers, this is my 1st post on eBay. I sell vintage magazines and ephemera and have always been a top rated power seller running at a 100% positive clip. My store has grown over the years from a few 1000 listings to over 10,000 listings wh...

When Free SZhipping is NOT Free shipping

I've been shopping for a small pressure cooker, after i'm finished looking at the listings, I see the cross promotion box at bottom, so I see one I may be interested in and it says "free shipping" so I click on it and lo and behold, there is a shippi...

Bought a game account

As the top said bought 3 gaming account for mobile game. Is it possible to get a refund if the account got banned cause they did a 3rd party hack/modded and they didn't post on their page that it was could i refund?

Responding to Buyer's complain

Hello. I had just recently sold an Iwo Jima statue in very good condition for $180 to a buyer. I had taken many pictures before packaging in every angle. I had carefully wrapped the item in many layers and made sure that nothing was bent while packag...

Fraudulent USPS Charges

This week I received a message from Ebay that USPS notified them that I used a Small Priority Flat rate label on a Medium flat rate box. Ebay charged my paypal account and said I would have to contact USPS regarding the issue. I packaged the item mys...

return shipping on damaged goods

when your item is damaged thru shipping usps does not give you your money back even if its agreed that its their fault, only if a package is lost they will refund shipping so when pay pal refunds the buyer they include the shipping. when i ship my it...

Why does eBay accept addresses that are invalid?

Twice now in the past month I have been provided orders where the shipping label could not print because the address is borked. I know that it is a bad address because when I go to print a shipping label, it won't print because the address is "Invali...

where is the regular USPS priority mail option?

so It looks like ebay changed the shipping. Apparently the buyer selected usps priorty mail package. Well, I'm selling clothes and I never send them in packages. I don't use flat rate. I use the polymailers. Why do I not have the option for the stand...

Resolved! Ebays Automatic Return Process?

First point... I received a message from eBay that a return had been started on an item but “as per ebays policy, the return had automatically been approved, and the buyer was asked to send the item back”. I have searched and searched for this policy...

Why eBay is doing this?

Last week I bought a hoodie from one of the sellers who has 99.8% positive feedback. I received a defective hoodie with a large cleft under the right arm. Also the hoodie quality was impossible to be original. It left black paint on my body. I return...

no puedo realizar un reclamo porque los códigos ya no coinciden

No he podido contactar al vendedor, para que me informe por que hay articulos que ya no tienen fecha de entrega y por que algunos de los artículos han ido modificando las fechas, creo que si se demoran mas de 3 meses, deberíamos poder solicitar la de...

New "Shipping Policy " Section YIKES!!

I thought the new procedure to print postage/shipping labels was convoluted and just too much of a pain to use, but at least we have the option of opting out and using the old method which works perfectly fine - much better. Now, the new shipping pol...

Resolved! Scamed from the buyer!!!!!!!!!!!

Hello guys i bought something cheap on ebay about 4$ the deliveri would arrive on 24 april so it had time alot, but after 3 days i changed my mind and i requested a return request which he accepted it , but now he comes the spicy thing because i had ...

Huge increase in dishonest buyers claiming SNAD and switching out product or removing pieces.

I just got a claim from a buyer claiming SNAD on a figure (DR Who figure for $189.98). I have sold over 35 of this specific figures. 18 through ebay and the others through my store. Not a single issue. I am an authorized retailer for this product. Th...

Resolved! International Return

Hello, I purchased an item from France to USA. However the item was damaged probably by the carriers and during shipping i would guess. the seller accept ted the return but will not pay for return shipping as he says "I do not send you a return slip ...