02-08-2022 07:33 PM
02-08-2022 10:43 PM - edited 02-08-2022 10:44 PM
Go to your seller hub orders>shipping labels https://www.ebay.com/ship/lmng/labels-history/seller-hub
Find the correct item and from the drop down menu next to the item and select "void". The refund comes to your Ebay account directly from USPS and will take 14 - 21 days. They want to be sure the label is not used before it is refunded. Be SURE to choose the correct label.
02-08-2022 10:49 PM
The void option is available for 5 days.