Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! USPS Acceptance from Greece

Hi! Does anyone know what this means USPS Shipment accepted by the carrier acceptanceGREECE March 16, 2022 At 2:30 pm. I’m pretty concerned about my package not arriving in time or it’s being late right now. Thank You! Tina

Resolved! Tracking my ELTA Hellenic Post

Hi! So I tracked my Greece Post Tracking for my Package it said Dispatch Closed in Keratsiniou (KK) - ELTA at March 17, 2022.

eBay Ramifications of a shipment with signature required.....

Since there is a lot of difficulty expressed in the Community about false claims by buyers concerning what was shipped vs listed, condition, "the box was empty"......plus valid issues the buyer had of damage that occurred through shipping, what exact...

Customs

Hello! Does anyone have a problems with packages going through customs? So many parcels is stucked, some clearly checked broken, they opening them checking, even some of parcels came drilled with holes, and its happening for me in different countries...

Combined Shipping

I learned some by reading some other Combined Shipping posts, but I want to get in out on the whole process. Restarting selling on eBay after a 15-year hiatus constitutes a big (re-)learning curve.I ship various items flat rate and others via calcula...

Buyer's note

Hello!Sold an item and there was a buyer's note with it : "Buyer's note: I am drop shipping this item so if you can put no packing slip and put the return address as....." (i did not disclose the address here).Never ever have I dealt with drop shippe...

Shipping to FPO AP Address Question

For the first time ever, I got a buyer with an FPO AP in the Address where the City and State normally go. It says United States on it. So, I figured maybe it was military but would otherwise be a normal package to ship. So, I was surprised when the ...

Item returned due to bad address.

Buyer bought and paid, but forgot to change old address to new. USPS returned as 'unable to forward'. Buyer wants to pay postage for re-mailing. How can I get that postage from buyer.

Resolved! Shipping details for Regional rate box

Hello everyone,I understand the concept of the regional rate boxes.My question regards filling out the Shipping details. What exactly do I need to tick off when filling those out?Do I simply tick off SERVICES and choose Priority box B and that's itor...

SHIPPING

I cannot not select envelope or types of containers for shipping like I could on the old EBAY. Can someone direct me to where I can find this option? I'm trying to list a sleveless v neck sweater via USPS and the option says it will cost between 9.00...

Send Invoice on a Sold Item

We had an item for sale that was listed as local pickup only, as it was a heavy and oddly shaped. Right away a customer put in a bid and advised he would pay for shipping. You cannot edit a listing once you have a bid. So now the customer won the auc...

Shipping

Why when I post a item on ebay do I bother to weight and measure the item and then pick the shipping service for the buyer to be able to change the shipping service. I recently posted a item and measured and weight it and then when my item sold the p...

Shipping

Hello I'm new to eBay and have ran into a problem a lot. The problem I'm having us I go to all the trouble of weighing a item and measuring for the right box size. I enter the info into the spot for shipping when I'm posting a new item. Then when I g...

Resolved! How is combined shipping calculated on Buy one Get one Free Promotion

I'd like to set up a buy one get one free promotion. All items are set up with calculated shipping and combined shipping discounts. Does ebay add the shipping cost for the free item at checkout? Another words, If someone orders 2 items in the bogo pr...

Buyer forgot to update her address, package was delivered/returned.

I sold an item and shipped it to the buyer. Unfortunately she had an old address in her PayPal account. The package was delivered but then returned to me. The buyer would still like the item and will pay for shipping again. I don't know how to proces...