04-02-2025 11:02 PM
Charged 4x for a USPS shipping label.
I contacted eBay and eventually got a live chat conversation.
I explained to them that while reviewing my sales for the year that I had 4 shipping charges for the same item.
I asked how is it possible to generate 4 charges when only one was printed.
I did not get a viable answer.
She seems to indicate that I possibly hit the print label button and went back (for whatever reason) to correct something and that generated the charge.
While I question that I did that, if it was 2 charges, maybe that could happen.
I completely doubt that I (or anyone else) would hit the print button and go back 4x.
The CR stated that it was past 21 days and there was nothing that she could do.
That seems like a short period of time as the eBay statements are generated once a month.
My reason for posting this is to simply make everyone aware and check the transactions which is something I failed to do in a timely manner.
Thanks
04-03-2025 11:00 PM
Obviously I cannot remember if that happened.
Plus it states "Reprint" I would interpret that to be a duplicate copy.
As to "Manage shipping labels" sounds too vague: I would interpret that as some type of filing/storage meaning.
Update:
I went back to January of 2023 and there are no duplicate shipping Charges. That is good.
I verify with the Bank Deposits that I was charged for the 3 shipping charges in the group payment.
Great corresponding with you, as you say, Live and learn.